Urgently trying to contact Glint via Support and Customer Success Manager but no reply. Does anyone have a contact number please? I’m trying to extend my survey which has closed.Thanks
I've entered focus area and actions twice and it does not appear to be saved. How do I save once I complete.
Hi, I would like to ask what happens if one of the raters category in 360 won’t meet the confidentiality threshold - would their answers be suppressed into All but self results, but detailed results for this category won’t be available? Also, their comments won’t be shown at all?Thank you!
i would like to review my previous comments. Is there a place that I can retrieve my own comments from a survey that I submitted?
Hi All - Can you explain if it’s possible to create user roles with location/function specific access?I want to give the HRBP for France, access to France only, and the HRBP for Global Finance, access to Finance only. Is this possible? ThanksMaura
Our survey was original set to end today, we would like to extend the deadline until Friday. How do we do this?
Hi, I was wondering if the surveys had a timeout for the sessions? Our team members frequently have to take calls and if they start the survey and come back to the still open page, are they able to continue it at all? Or does it log them out after 20mins of inactivity for example? Thanks,Cait
Hello community - can anyone direct me to instructions on how to ‘log in as’ another user? Many thanks
How do I grant access to view People Pulse results to my Management Team?
Do terminated employees need to remain as Active in Glint in order to continue to receive exit surveys?
I want to create a new goal however the item I want to choose is not one of my opportunities. How do I do that?
Hi, whenever we have managers new to the role or leading a new team, is there any action that needs to be taken by the Admin with regards to their access ? i.e.for the newly hired manager :- does the access need to be set up in the platform (or does that happen automatically)- does this manager have access to his current team’s previous survey resultsand for the manager taking the lead for a new team:- is the tool automatically updating their access or does the Admin need to make the changes?- do they keep or lose the access to the results of their previous team(s)?Is there a document or other asset with further info on the above?Thank you!
Dear Glint Community,How do I get a report with the focus areas per team? I would like to see the content of the actions. At the moment, I can only see some statistics. Thank you,Maria
Hi,After every survey I pull all the possible reports available separately and merge them in to one powerpoint file (I pull the comments in to excel separately). Is there a way to do this automatically - seems strange not to have this as an option.Thanks,Aisling.
Hi, We have one team and 2 mangers overseeing the team, is there a way to combine the results? or how can my manager send us the information for our team? Thank you
I have a few questions where all of the respondents gave a 5 rating, which should yield an average score of 100. But the Glint scores on those questions are 80s and 85s. How does that compute?
i dont see the survey results of my team, i have a team of 18 people , but when i click, In only see the results of the last 2 surveys COvid and the one done last December. Can you send me the link to the survey of August for my team
I didn’t receive the link to do the survey
Where can I access the Alert Summary?
When we our surveys, we regularly have our HRBPs and Admins responding to manager requests for updates on their response rates. Is it possible to provide leaders with access to live response rates without providing live access to results? If it is not possible, would this be something considered on the roadmap?To clarify, we have historically provided managers with phased access of their results. Our reasoning had been to avoid a direct report mentioning to their manager that they just finished the survey and then having that manager notice their score(s) went up or down, compromising confidentiality slightly (especially on smaller teams).
In my response rate I see the number of 8 respondents out of 13 but I am sure that 12 out of 13 filled in the survey. My department consists of office people and 5 logistics people who have their own team lead but are too small to have their own results. Those 5 people are included in my total but their scores are not included in my results. Can someone let me know how this can be corrected?
How do I see all of my teams results? including direct reports of a direct report?
How can i see the result by region or by team? As i can only see the result for whole global team.How can i see the completed questionnaire? As i just join last month. Thanks!
Hi, how is the score calculated for a question with a "skip" response. For eg 1 skip , 6 with answers. I assume only the 6 with answers are calculated as the average of 6 responses. Thanks
Hello-- would anyone have an estimate of how long it might take to complete HRBP 101 and HRBP 201 courses? We’d like to provide our HR team an idea of time involved.
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