☰

People Academy Community Glintinc.com Contact Support

Knowledge base
About GlintBuild your community3 Get to know Glint22 Training5
Find ResourcesSet Up and Launch a Glint Program11 Essentials by role5 Essentials by product4 By Science or Best Practice3
FAQsTechnical Self-Support1 Per Product or Feature6 For People Success Package Customers2
Glint's Transition to Microsoft VivaGlint Migration Events5 Glint's Transition to Microsoft Viva - FAQs and Resources4
Community
Ask and ShareHow To and Technical Support364
From the Glint teamUpdates and announcements25
EventsAsk the People Science Experts3

Start a conversation, ask a question or share advice
Login

Welcome to the Glint Community

Glint's transition to Microsoft Viva

Intel on our move to Viva!

Bookmark these FAQs! They will be continually updated - last update 3/15/2023

Join us on April 20th, 2023

Digital informational event. Register and find more info here.

More quick links for staying up-to-date with Glint and Viva

Our Move to Microsoft Viva

Learn about Microsoft Viva, our transition to Viva, and FAQs around the move.

Glint and Viva Events

Register for upcoming events and find recordings here.

Glint at a Glance

Monthly news regarding our transition to Viva, Glint events and product updates.

Platform Quick Links

About Glint

Build your community and get to know Glint

Glint Guided Experience

Lessons and tips to launch your program in our People Academy

Ask and Share

Seek and share advice from other customers and find tech support

Find Resources

Deep topic dives and guidance for all programs

People Success Roundtable: The Element of Connection

Connection refers to the key engagement drivers, inclusion and belonging. If you missed this lively discussion, featuring the journey of Glint customer, Discover, watch the recording and share the slide deck with your leaders.

Recording and slide decks found here

More Support!

People Science Resources

Use data to create thriving cultures and engaged employees.

Glint-Together Events

Our calendar for upcoming events and past event recordings and resources

Discussions
Newest Posts
Categories

dmainardisEarly Contributor

How To and Technical Support

Viewing question details in heat map report

Hi - is there a way I can download the heatmap report and include the detail of each question?At the moment I am just seeing the category e.g. “Wellbeing”.Is there a way I can download the report with the detail of the question behind the category e.g. the question behind “Wellbeing” could be “How are you doing?”It just so happens I have multiple questions behind a category.This information is available in the platform when hovering, but I can’t seem to get it in a report.The example output I’m looking for: Demographic 1 Demographic 2 Wellbeing (How are you doing?) Wellbeing (How do you feel about tomorrow?) Thanks in advance!

natalie.wolfsonEarly Contributor

How To and Technical Support

Getting suppressed data

Hello, One of my internal customers is asking for her 360 survey data. While she can see her manager’s feedback (this is the only rater category where she met the threshold for confidentiality) she wants to see the rest. I explained to her that that data is suppressed and even I can’t see it, as an administrator. However, she is asking me to submit this request to Glint. Is there any way for her to get data from the other rater categories - even just open-ended feedback? Thanks, Natalie

rachel.mccannEarly Contributor

How To and Technical Support

URGENT HELP

Hi - where can I find a phone number for Glint support?

jen.lacewellEarly Contributor

How To and Technical Support

Glint 360 Rater Category Error

I am trying to create custom rater categories and it keeps populating an error “feedback.admin.error.errorAddingRaterCategory”. There is currently only 4 rater categories currently, so adding additional categories should not be an issue.

tania.m.kileyEarly Contributor

How To and Technical Support

Employee unable to take survey

I have an employee who just returned from a Leave of Absence and is unable to take survey. When he clicks to take the survey, he sees the message “Successfully Logged Out” immediately after he logged in. How can this be resolved? Thank you.

andrea.mantillaEarly Contributor

Ask the People Science Experts

Survey Results interpretation

Hello: i would like results interpretation guidance. I have a senior leader’s pulse survey results that indicate the following: the senior leader has 2 top strengths and the 3rd is blank. Why is that? At the bottom left-hand side of the dashboard, it says “7 questions excluded”. What does that mean? the explanation in the rollover is not clear. On the results by question, there is a bubble that shows low impact on items I thought had high impact based on the company results. Why is this?Thank you in advance!

neris_del_rosarioEarly Contributor

Ask the People Science Experts

Action Plan Demo

Hello,Hope you are doing well.I’m HBBL, and I would like to have a Demo of “ How to work Action Plan by Glint Platform.I will be sharing with my leaders who will be working on the survey action plans.Thanks in advance!!

pgallenRenowned Participant

How To and Technical Support

Post-360 Administration

We are seriously considering a deep investment in GLINT’s 360 tool, however, it would seem that survey results are limited to the individual. Am I right in understanding that as an Admin 1) I cannot output aggregate data of individuals who participated in the 360 program, nor 2) use the GLINT platform to analyze data across an entire cohort (similar to other survey instruments)? It would seem extremely short-sighted of GLINT to create such an amazing tool to not think of the administrative experience, or the robust reporting that this tool could enable. Limiting analysis to an individual is a deal-breaker. Please say it ain’t so!

liana.hessEarly Contributor

How To and Technical Support

What is the difference between Exec Summary and Executive Summary Report?

What is the difference between Exec Summary and Executive Summary Report? When I compared side by side, there was no noticeable difference. Do you need both as they feed in from the system or can we eliminate one as there may be confusion.

mfarnoRenowned Participant

How To and Technical Support

Are a manager's survey responses included in their dashboard?

Sort of a wonky question, but we have heard this from a few leaders.

dmainardisEarly Contributor

How To and Technical Support

Viewing question details in heat map report

Hi - is there a way I can download the heatmap report and include the detail of each question?At the moment I am just seeing the category e.g. “Wellbeing”.Is there a way I can download the report with the detail of the question behind the category e.g. the question behind “Wellbeing” could be “How are you doing?”It just so happens I have multiple questions behind a category.This information is available in the platform when hovering, but I can’t seem to get it in a report.The example output I’m looking for: Demographic 1 Demographic 2 Wellbeing (How are you doing?) Wellbeing (How do you feel about tomorrow?) Thanks in advance!

natalie.wolfsonEarly Contributor

How To and Technical Support

Getting suppressed data

Hello, One of my internal customers is asking for her 360 survey data. While she can see her manager’s feedback (this is the only rater category where she met the threshold for confidentiality) she wants to see the rest. I explained to her that that data is suppressed and even I can’t see it, as an administrator. However, she is asking me to submit this request to Glint. Is there any way for her to get data from the other rater categories - even just open-ended feedback? Thanks, Natalie

rachel.mccannEarly Contributor

How To and Technical Support

URGENT HELP

Hi - where can I find a phone number for Glint support?

jen.lacewellEarly Contributor

How To and Technical Support

Glint 360 Rater Category Error

I am trying to create custom rater categories and it keeps populating an error “feedback.admin.error.errorAddingRaterCategory”. There is currently only 4 rater categories currently, so adding additional categories should not be an issue.

j_weinerCommunity Manager

Glint Migration Events

Microsoft Viva Summit

Activate your workforce to accelerate business impact - Microsoft Viva SummitThursday, April 20, 20239:00 AM–10:30 AM Pacific Time (UTC-7) Glint is moving to Microsoft Viva in July 2023. Please attend this event to learn more about Viva and Glint from customers and experts. There will also be additional breakout sessions focused on Glint and People Science.Register for this digital event to:Hear Microsoft leaders and industry experts share the latest research insights and speak about fundamental shifts in the workplace. Experience a technology showcase on Microsoft Viva innovations that can provide AI-powered insights and experiences to help activate your workforce. Attend panel discussions to discover expert insights and gain inspiration from your peers.Register here! Featured speakers image

tania.m.kileyEarly Contributor

How To and Technical Support

Employee unable to take survey

I have an employee who just returned from a Leave of Absence and is unable to take survey. When he clicks to take the survey, he sees the message “Successfully Logged Out” immediately after he logged in. How can this be resolved? Thank you.

andrea.mantillaEarly Contributor

Ask the People Science Experts

Survey Results interpretation

Hello: i would like results interpretation guidance. I have a senior leader’s pulse survey results that indicate the following: the senior leader has 2 top strengths and the 3rd is blank. Why is that? At the bottom left-hand side of the dashboard, it says “7 questions excluded”. What does that mean? the explanation in the rollover is not clear. On the results by question, there is a bubble that shows low impact on items I thought had high impact based on the company results. Why is this?Thank you in advance!

neris_del_rosarioEarly Contributor

Ask the People Science Experts

Action Plan Demo

Hello,Hope you are doing well.I’m HBBL, and I would like to have a Demo of “ How to work Action Plan by Glint Platform.I will be sharing with my leaders who will be working on the survey action plans.Thanks in advance!!

j_weinerCommunity Manager

Glint Migration Events

Glint in Microsoft Viva’s Customer Connection Program: Creating a People Success Organization

On January 12th, Microsoft Viva’s Customer Connection Program connected with our Glint People Science Team to discuss Creating a People Success Organization.The PowerPoint presentation from the January 12th webinar is attached below as a PDFStay up-to-date with Viva’s Customer Connection Program (VCCP) and learn how Glint customers can benefit from becoming part of this community. Register for Glint and Microsoft’s VCCP here.In our very active webinar chat, many customers requested the research behind today’s conversation. Glint Principal People Scientist Craig Ramsay is happy to share his research with you:PDF for Employee Happiness and Success in the New World of Work attached below.The following questions about Glint’s People Success Research and the Elements surfaced in today’s webinar chat. Craig Ramsay, Principal People Scientist answers them for you:Q: I’d like to have a deeper understanding of the science and research behind this People Success concept, the six PS Elements, Cri

j_weinerCommunity Manager

Updates and announcements

Customer Badging - Pilot Program

Glint is introducing a Customer Badging program and we’re looking for pilot participants. That said, we’d like to be clear that the program is in the early stages of development; we’ll be modifying the program based on feedback. If you’re interested in participating in our pilot and earning a People Success Badge to display online, please reach out to your CSM or contact support@Glintinc.com no later than March 7th.If you’re selected, you’ll receive an email invite with access to the course, two completion reminders during the completion window, and finally a short survey upon the close of the pilot and an optional invite to attend a roundtable session.

Ask and Share

How To and Technical Support

364 topics
554 Replies

From the Glint team

Updates and announcements

25 topics
22 Replies

Events

Ask the People Science Experts

3 topics
0 Replies

Powered by inSided

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Social Login

Login with Glint

or

Username *

Email (please use your business account) *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Login with Glint

or

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK