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Hi, I was wondering if the surveys had a timeout for the sessions? Our team members frequently have to take calls and if they start the survey and come back to the still open page, are they able to continue it at all? Or does it log them out after 20mins of inactivity for example? Thanks,Cait
Hello, I am an HR member and have administrator permission to this Glint survey.How can I export the report that shows the response status of each user?I woud like to see who has completed the survey and who has not, who are in the middle of responding. Thank you for your help!
Help! We have deployed and closed our survey. Three days later we received an email from an employee stating that they never received any of the invites to take the survey. Do we have the option to add her now and deploy the survey onl to her without causing disruption or population-facing “nudges” to go out to everyone? We have not sure the results yet and so this would not cause a confidentiality issue from that perspective.
When we run a report and select the time frame as “quarter”, what data will be returned please? Is this looking back over 3 months from the date that the report is generated or are there pre-defined “quarters”, so January - March, April - June etc?Many thanksSarah
When adding sections to the report, new sections are automatically added to the bottom. This isn't always the best place for that section, and the only way we've been able to re-order sections is to delete them and then re-add them in an order that makes the most sense. Is there a feature that allows you to move a section up or down?
When trying to view a manager’s rollup, I’m seeing an error of: "invalid manager hierarchy detected". But the employee has a manager listed and the manager ID matches the employee ID of the manager.This is effecting an entire department’s ability to track progress and eventually view results.How do I correct this in an active survey?I have an email to support, but haven’t received a response.
Not able to view results in Glint and identify action plans to improve engagement in their teams. Cognizant
I have added questions and deleted others in our engagement survey and now I need to adjust the aggregates indices. how do I do that ?
HI all, our company started new survey just recently. I would like to ask - is there a way to see preliminary results (particularly I am interested in number of people those already completed survey vs. number who didn’t) for my team?Thanks in advance,Marian
We’d like to create a distribution list for employees hired after a certain date. We will then exclude these employees from the survey. How can this be set up?
Hello community - can anyone direct me to instructions on how to ‘log in as’ another user? Many thanks
This guidance was verified on September 22, 2022.OverviewThe Employee File Import feature allows admins to upload files in either CSV (UTF-8) or XLSX formatting and does not require Automation/SFTP to be set up. This is not, however, a replacement for Employee Data File Automation if your company is using derivations. A full discussion of formatting is found here.DetailsFrom the Glint dashboard, on the People page, you’ll see this: Note: The Import feature is unavailable while an import is being processed. Confirming Uploads and Import FailuresThe expectation is that all is well and Glint is able to transcribe your data exactly as you’ve sent it. However, mistakes can happen. We’ll let you know if that’s the case and how to fix any errors. You will receive an email reflecting one of the scenarios identified in the following sections: Confirming your uploadIf all has gone well, Glint will send you an email instructing you to confirm your upload that will look like this: Note: An u
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