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Welcome to the Glint Community

It's survey season!

September through November are historically the busiest months for our Support team.

Follow these recommendations to help your organization maximize survey participation, reduce survey participant frustration, and avoid extended response times:

Get the most from your Glint surveys!

Quick links for staying up-to-date with Glint and Viva Glint

Events and recordings!

Register for events and watch recordings. View the April 2024 migration webinar.

Glint at a Glance

Monthly news regarding our transition to Viva, events, and product updates

Feature Guide

An in-depth comparison of LinkedIn Glint and Viva Glint features

Viva migration checklist

Key steps to take in order to successfully migrate from LinkedIn to Viva Glint

Copilot in Viva Glint!

Copilot in Viva Glint to be available for all customers beginning January 2024!

Viva Glint FAQs

Lots of FAQs about Glint's move to Microsoft - Copilot in Viva Glint FAQs, too!

Platform Quick Links

About Glint

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Glint Guided Experience

Lessons and tips to launch your program in our People Academy

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Seek and share advice from other customers and find tech support

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Deep topic dives and guidance for all programs

More Support!

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Use data to create thriving cultures and engaged employees.

Glint-Together Events

Our calendar for upcoming events and past event recordings and resources

Discussions
Newest Posts
Categories

carolyn.bradley

How To and Technical Support

Contact support?

I am looking for a way to get in touch with customer support to reset my survey responses or reopen my responses for me to update. I sent a request on 9/17 (455940) and unfortunately 10 days later I have not heard a peep. My company survey closes on the 29th.

amritaRenowned Participant

How To and Technical Support

Edit live pulse

One of the questions in our live pulse needs to be edited. How can we do that without disturbing the live pulse?

peter.rundbergetNew Member

How To and Technical Support

Wrong reference in my report

Hi,I got the wrong refenrce for 2023 in my Volvo Group Pulse report. I was Acting section manager during 2023 and my group results for 2024 is compared to the Section score values for 2023 when it states increase/decrease from last year. How can I get in the correct group score for my team as 2023 reference? Also in the heat map I have group scores in 2020, 2021, 2022 & 2024 and Sections cores in 2023. I have the 2023 scores from my last year group report. But I would like to have it in so my current year report will show the correct numbers Best regards, Peter

andrew.wegnerNew Member

How To and Technical Support

URGENT: A quarter of my staff has not been able to access the Pulse survey, which is due in six days. I have sent multiple emails to the helpdesk and haven’t received a response. Please contact me as soon as possible, either by phone, 630-278-9325, or by email, andrew.wegner@usoncology.com. Thank you for your ongoing assistance. Regards,Andrew

martijn.kruseNew Member

How To and Technical Support

Re-invite people after report has been generated

I invited 15 people to fill in the survey. Last friday i received the report from the survey, but it included only 9 responses.some people did not fill in the survey because they were on holidays.Can i re-open the survey, so the remaining people can fill in the survey? Kind Regards, Martijn

lisa.crouchNew Member

How To and Technical Support

Need survery reset

I am needing my survey reset since I was not given the opportunity to post comments. I need this prior to 9/29.

deborah.a.steinhartNew Member

How To and Technical Support

Not able to take survey

when i try to take the people pulse survey I get a message that I don't have any active pulses

claire.langRenowned Participant

How To and Technical Support

Differences in report filters

I used the manager hierarchy filter under reports to pull a manager’s results. I believe I selected her direct reports and their teams. The report shows 9 responses (9 out of 10) and a score of 75 (-5 from last survey). I then used the reports to manager ID filter and see 8 (8 of 9) responses and a score of 72(-18)Will you explain what each of these report pulls and how I see such a discrepancy in the results. I am guessing the manager is NOT included in the reports to manager ID report.

mike_nicholsonNew Member

How To and Technical Support

Employee Review of Their Past Submissions

I can see in history that I have previously submitted a survey / review. But how can I review the details of what I submitted?

francina.royNew Member

How To and Technical Support

Changed stores and need access to new store

I changed stores and cannot access my new store’s survey results.

carolyn.bradley

How To and Technical Support

Contact support?

I am looking for a way to get in touch with customer support to reset my survey responses or reopen my responses for me to update. I sent a request on 9/17 (455940) and unfortunately 10 days later I have not heard a peep. My company survey closes on the 29th.

amritaRenowned Participant

How To and Technical Support

Edit live pulse

One of the questions in our live pulse needs to be edited. How can we do that without disturbing the live pulse?

peter.rundbergetNew Member

How To and Technical Support

Wrong reference in my report

Hi,I got the wrong refenrce for 2023 in my Volvo Group Pulse report. I was Acting section manager during 2023 and my group results for 2024 is compared to the Section score values for 2023 when it states increase/decrease from last year. How can I get in the correct group score for my team as 2023 reference? Also in the heat map I have group scores in 2020, 2021, 2022 & 2024 and Sections cores in 2023. I have the 2023 scores from my last year group report. But I would like to have it in so my current year report will show the correct numbers Best regards, Peter

andrew.wegnerNew Member

How To and Technical Support

URGENT: A quarter of my staff has not been able to access the Pulse survey, which is due in six days. I have sent multiple emails to the helpdesk and haven’t received a response. Please contact me as soon as possible, either by phone, 630-278-9325, or by email, andrew.wegner@usoncology.com. Thank you for your ongoing assistance. Regards,Andrew

martijn.kruseNew Member

How To and Technical Support

Re-invite people after report has been generated

I invited 15 people to fill in the survey. Last friday i received the report from the survey, but it included only 9 responses.some people did not fill in the survey because they were on holidays.Can i re-open the survey, so the remaining people can fill in the survey? Kind Regards, Martijn

lisa.crouchNew Member

How To and Technical Support

Need survery reset

I am needing my survey reset since I was not given the opportunity to post comments. I need this prior to 9/29.

deborah.a.steinhartNew Member

How To and Technical Support

Not able to take survey

when i try to take the people pulse survey I get a message that I don't have any active pulses

claire.langRenowned Participant

How To and Technical Support

Differences in report filters

I used the manager hierarchy filter under reports to pull a manager’s results. I believe I selected her direct reports and their teams. The report shows 9 responses (9 out of 10) and a score of 75 (-5 from last survey). I then used the reports to manager ID filter and see 8 (8 of 9) responses and a score of 72(-18)Will you explain what each of these report pulls and how I see such a discrepancy in the results. I am guessing the manager is NOT included in the reports to manager ID report.

ezequiel.jimenezEarly Participant

How To and Technical Support

Issues for visualize results

hi when I open the glint from the 17 responses that I have, the glint portal is not able to open any report

mike_nicholsonNew Member

How To and Technical Support

Employee Review of Their Past Submissions

I can see in history that I have previously submitted a survey / review. But how can I review the details of what I submitted?

Ask and Share

How To and Technical Support

548 topics
726 Replies

From the Glint team

Updates and announcements

31 topics
24 Replies

Events

Ask the People Science Experts

18 topics
3 Replies

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