Hi, how is the score calculated for a question with a "skip" response. For eg 1 skip , 6 with answers. I assume only the 6 with answers are calculated as the average of 6 responses. Thanks
Best answer by jfall21211
The average score for each question only includes the actual responses for that question. The average score excludes skipped responses. As an example, let’s say 7 respondents on a team completed the survey, but 1 person skipped a particular optional question. The average score for this question is calculated as the average score for the 6 responses and excludes the 1 person that skipped the question.