Unanswered questions

431 Topics

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susanl.purdyEarly Contributor
asked in How To and Technical Support

favorabili scors.

I am trying to download the favorable, neutral and unfavorable scores by category.  I can see the scores by hovering over the bar, but have not been able to figure out how to download.  Is this possible?  If so, how do I do it? 

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3 years ago
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myataylormichelRenowned Participant
asked in How To and Technical Support

Generic Survey Link

I have a few questions about using a generic link for our Survey. Since we will be sending the survey via the URL – do we still need a distribution list? We are worried about enabling the survey and then having it sent to everyone. Do we need to enable it and/or approve it in order to gain access via the URL? Is there a way to preview the survey without enabling it?

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1 year ago
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shontavia.hornsbyEarly Contributor
asked in How To and Technical Support

If I stop a pulse can I relaunch again

Our survey launched today, we noticed an error of leadership name and stopped the pulse so employees could not access the link.  Are we able to relaunch the survey once we correct the error?Please adviseThanks 

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2 years ago
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carmenpanzarRenowned Participant
asked in How To and Technical Support

template report

How can I create an organizational template report to add to the Reports list?

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2 years ago
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angel.metellus-jacquesRenowned Participant
asked in How To and Technical Support

Example of "simple math"? Score suppression

In a few of the resources, it states suppression is necessary “to prevent guessing the scores of respondent groups with insufficient data using simple math...”. Does someone have an example of this simple math? I feel like I fully understood the suppression guidelines, until I hear/see this statement. Does someone have an example they could share? We’ve already gotten questions about this from our managers.Thanks! Angel

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7 months ago
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kakukEarly Contributor
asked in How To and Technical Support

comlleted survey

Can I, as a employee, edit the completed survey? 

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1 year ago
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ross.denbowEarly Contributor
asked in How To and Technical Support

Tech Support ticket

Placed a Tech Support ticket 332731 with no response/update yet. How are we able to escalate a ticket for action to be taken? Thank you,Ross

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1 year ago
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ben.hutchingsEarly Contributor
asked in How To and Technical Support

As an admin, how do I view my managers team results?

So I am the admin for my company and i sit within our People Team. When I look at a report/ dashboard view I cannot see my CPO in the team summary nor can I log-in as her to view results. Is this intentional to prevent access?

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2 years ago
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samantha.barlowRenowned Contributor
asked in How To and Technical Support

Can we change the order of comments to most recent first?

A random question - is it possible to change the order in which comments are displayed in the Comments Report to show the most recent ones first? As far as I can tell they seem to be displayed in date order with the oldest comments first and I like to review the comments while surveys are live so I can bookmark any that are of interest/concern. But as we get thousands of comments to go through, it’s really frustrating  to keep scrolling through all the ones I’ve already read to find the most recent ones. Is there a setting where I can change this so I can easily see the most recent comments for each question?If not, could it be added to the enhancement list please to be able to change the default setting?

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1 year ago
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claire.langRenowned Participant
asked in How To and Technical Support

Differences in report filters

I used the manager hierarchy filter under reports to pull a manager’s results.  I believe I selected her direct reports and their teams.  The report shows 9 responses (9 out of 10) and a score of 75 (-5 from last survey).  I then used the reports to manager ID filter and see 8 (8 of 9) responses and a score of 72(-18)Will you explain what each of these report pulls and how I see such a discrepancy in the results. I am guessing the manager is NOT included in the  reports to manager ID report. 

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2 years ago
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anathanEarly Contributor
asked in How To and Technical Support

How can I see statistics for current Survey?

Hi,I can currently see only april 2019 survey results on my dashboard, which is really odd, any idea on how to change it to reflect the current Oct 2020 stats so i can track participation for my team? 

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3 years ago
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vipin.shyamRenowned Participant
asked in How To and Technical Support

Score for sub populations not adding up / not tallying / not matching

Hi,I have a scenario like this - 100 people with say an average score of 53. Let’s say I slice this 100 people to find out the number of managers and their score, I get 10 managers with an average score of 58 and the non managers are 90 with an average score of 53.The averages of 53 and 58 is 55.5 ( rounded off to 56 ) Now the difference is a delta of 3 between the full population & the average of the subpopulations ( 53 vs 56 ). The above scenario is something I see when I analyze the recent engagement survey. Could some one explain why the average scores of the sub populations do not match the average score of the full population ? 

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1 year ago
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mraneyEarly Contributor
asked in How To and Technical Support

Comment Sentiment

I don’t understand how sentiment in the comment report is calculated. Is the sentiment based on the entire text of the comment for each open-ended question or each individual keyword or phrase found within a commenter’s response? For example, for a single question, there are only 3 commenters who wrote a single sentence each, but the % positive sentiment is 87% and the % negative sentiment is 13%. This calculation makes it seem like one sentence from a single commenter may have a stronger influence on the sentiment values than other commenters when in reality the commenter may only be using two redundant positive words to explain.  Is there anyway to categorize sentiment based on the full text of the comment?

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1 year ago
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shelley.utleyEarly Contributor
asked in How To and Technical Support

how can you pull and display strengths and opportunities

how can you pull and display strengths and opportunities

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3 years ago
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mia.kutnerEarly Contributor
asked in How To and Technical Support

Sample survey

Is there a way of extracting a pdf version of the survey to share with participants in advance? We have workforce that are not all on email. Thanks Mia

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3 years ago
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mfarnoRenowned Participant
asked in How To and Technical Support

Are a manager's survey responses included in their dashboard?

Sort of a wonky question, but we have heard this from a few leaders. 

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1 year ago
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jessica.stephensRenowned Participant
asked in How To and Technical Support

Can coworkers see goals if privacy setting is marked "Manager"

Is there a way for coworkers on the same team or peers to see each others goals if they are designated “Manager” (aka Private)?

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3 years ago
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lmbestphEarly Contributor
asked in How To and Technical Support

Survey Results

I did not receive an email with a link that shows my survey results and when I go into the Glint site separately it says to follow the specific link that was emailed to me to see my reports. Are you able to resend the email to me or allow me to have access within the website alone?Thanks,Linzy

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2 years ago
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leigh.frazier2Early Contributor
asked in How To and Technical Support

Goals

I am trying to enter my goals from MAY 2022 Glint Pulse.  The topic chosen was communication. That had been a goal in May 2021 so all of the old action items show up.  Also, when I choose communication - it only gives the option to edit not to choose it.  Then when I select edit - the old 2021 information is attached to that topic.  I had even previously marked that goal as complete.  Is there a way to start fresh? 

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1 year ago
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andy.barlowEarly Contributor
asked in How To and Technical Support

Glint Results

Hi, I have been sent an email to view my stores results but when I log in I cannot see any of them??  My assistant has had the results but I dont please could this be investigated.

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2 years ago
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karl.pilchEarly Contributor
asked in How To and Technical Support

Box Plot/Scatterplot

I would like to know more about the statistics of the score. Especially in small teams a single outlier can significantly influence the result on the overall score. Is there a chance to get a scatterplot or boxplot on of the single questions/scores?Thank you.

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1 year ago
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akirbyRenowned Participant
asked in How To and Technical Support

Clearing Bookmarked Comments

Is there an easy way to clear all your bookmarked comments at once?

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1 year ago
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claire.langRenowned Participant
asked in How To and Technical Support

Is it possible to get a generic link to each life cycle survey?

I would like to provide a generic link to Glint so all my new hires can access a welcome survey.  How do I create this link?

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2 years ago
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shannon_m_delgadoEarly Contributor
asked in How To and Technical Support

My Survey Results

I had five respondents but do not see my direct team’s survey numbers. I do see their teams’ scores, based on their direct reports. 

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1 year ago
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brandon.smithEarly Contributor
asked in How To and Technical Support

Updating a language after a pulse is launched

After launching a recent pulse survey, it was discovered that a handful of employees were not assigned the proper language code and therefore they received their pulses in our system default language “english”.  Is there anyway to update the impacted employees language code and have the update reflect in their existing pulses?  Has anyone else encountered this challenge?  Thanks in advance!

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1 year ago
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