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We would like to provide a QR code to our employees as part of our monthly call to encourage completion for our engagement survey ?Can anyone provide instructions??Many thanks,Eryn

I’m trying to create an onboarding survey where we can check-in with the manager on how well their new hire is doing. Would I set this up as a lifecycle survey like I did for the check-in with the new hire? It would be similar questions and format as what we ask a new hire to complete about their first 30/90 days, but the manager would be completing instead of the new hire. 

Hi,Ericsson Leadership 360 Assesment report pending at "Awaiting Results" for 8 days. Could you please check if something wrong with my report generation.BR 

Good day, When i download a manager report in excel, it is putting it in a CSV format that is not workable (all data is downloaded as text in the very first column).Would you know how to get to a normal excel file where data from different fields is populated in different columns?Appreciate your help.thanks, Franck 

Hi, I was wondering if the surveys had a timeout for the sessions? Our team members frequently have to take calls and if they start the survey and come back to the still open page, are they able to continue it at all? Or does it log them out after 20mins of inactivity for example? Thanks,Cait

Hi there,Is there a way to remove the normalised scores and just have the standard Favourable/Neutral/Unfavourable scores?  I’m finding it difficult to be able to really dive deeper in my people’s thoughts and sentiment when I have one score which tells me one thing only.I understand the rationale but I don’t think its particularly easy to explain to non-data literate individuals.Timmy

Is there an ability to create a heatmap that compares a single survey item across two demographics in rows and columns? For example, I would like to compare only engagement scores for gender across departments in one heatmap view. Based on training, it looks like you can only view one demographic in against all survey items in rows.Is this functionality available, and if not would it be possible to include in the future?

Can a manager change the language that the team conversation will be presented in?  For example, a manager took the survey in English, but will want to present the conversation in Spanish, is that possible?

Who can tell me how i can enter a previous pulse and get the relevant data/graphs from it. Just like as it is the pulse that was just becoming availableThank you

Hi,I have 10 people in my group, 8 of them responded to survey. I ended up with a score of 91% on one question. I can also see in the exec summary that “% favorable” for that question is 100. How do I end up with 91%? Unless there is different weight for 4 and 5 answers, it seems impossible to get 91%Thanks 

I am not able to see the Voice Survey response rate for my team from front end window :- https://app.glintinc.com/session/auth Please help /suggest !

We can’t vieuw the comments and reactions on the summary report

Dear all,I wish to provide an option to initiate a standalone 360 feedback for some of my team members. With standalone I mean - it is not part of any existing bigger program for training. How can I facilitate that? ThanksRitu Rishi

How can one extract an actions  report of  created in Glint per manager per country  as I am trying to create a dashboard peer country and per manager and view all actions of 258 managers. is it possible  Thank you Diamantina

Hi,After every survey I pull all the possible reports available separately and merge them in to one powerpoint file (I pull the comments in to excel separately). Is there a way to do this automatically - seems strange not to have this as an option.Thanks,Aisling.

Hi, Lately, when I attempt to create 360s, I notice I am prevented from selecting the dates I want. The error I get is “Rater Selection End Date, Cycle Close Date, and reminders must be after Cycle Start Date, with the delivery start time before the end time. Please verify selected dates and reminders.” even when I am meeting these criteria.  

If I am no longer a manager and have moved to a different role within the organization, who do I need to contact to be able to stop receiving emails for reviewing survey results with my (former) team.  There doesn't appear to be a way to do this from the website.

Where can I find the employee/manager login summary report?

Sort of a wonky question, but we have heard this from a few leaders. 

Dear Team, Until yesterday, I was able to see the in-progress Team Perspectives for my team.Suddenly, today the message comes as ‘Hi Rumjhum, you don't have enough respondents to see your team's results, but you can still have a successful ACT Conversation.’Please help me understand this change.

I am trying to pull numbers from our 45-day onboarding survey and I need help understanding the data comparison data. I have my overall Onboarding eSat as my main metric of the survey in which I have benchmark comparison and a date comparison. I have attached an image to showcase what I am seeing. I would understand if instead of vs April it said vs July as July is 90 days previous from today (October 12th, 2023), but my date comparison shows April. When I toggle to the Last 30 days, it changes to vs August. Again, I would assume last 30 days from today would be September. Any help or insight to help me understand this is much appreciated! Thank you! 

Has anyone found this guide? It doesn’t appear to exist

What is global 2020 in the benchmark setup- what industries does it include? locations? companies?

If a manager sees that their results went down but they had moved teams and now have different results, is that based on their results the last time or the way the people that report to them now responded?

How do I capture the  focus areas actions for my line managers?