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Is it possible to add a hyperlink in the greeting text of a survey? The usual html code doesn’t seem to work. We would like add a link to an FAQ but would prefer to not write out the whole url.
Hi, I have been sent an email to view my stores results but when I log in I cannot see any of them?? My assistant has had the results but I dont please could this be investigated.
I got this error: Non-Required fields userAttribute11 are longer than 64 characters.How do I find out which column is the userAttribute11 ?! :) Thanks.
Where will I find a list of what languages are available for the Glint survey ?ThanksEwa
I've entered focus area and actions twice and it does not appear to be saved. How do I save once I complete.
Hello, I am only able to access the results from our September 2018 survey, but also need to see the results from our August 2019 survey. Please advise. Thank you,
Can I, as a employee, edit the completed survey?
I did not receive an email with a link that shows my survey results and when I go into the Glint site separately it says to follow the specific link that was emailed to me to see my reports. Are you able to resend the email to me or allow me to have access within the website alone?Thanks,Linzy
I validated my last survey of the month of October 2023 without doing so on purpose, would it be possible to redo ?
Hi, how is the score calculated for a question with a "skip" response. For eg 1 skip , 6 with answers. I assume only the 6 with answers are calculated as the average of 6 responses. Thanks
Received the following message: “you don't have enough respondents to see your team's results, but you can view a summary of your broader team's results.” I do not get an option anywhere to do that. How can we look at something to know our feedback was actually collated in a way that someone, at some level in our organization can actually use it?
Hi, I would like to ask what happens if one of the raters category in 360 won’t meet the confidentiality threshold - would their answers be suppressed into All but self results, but detailed results for this category won’t be available? Also, their comments won’t be shown at all?Thank you!
How do I run a report to capture survey participation from my departments?
Each Goal/Action Plan used to have a small section that I think was titled “Why it matters.” It was short, about a paragraph or two, but was nice because it summed up the purpose of the question. I think it looked something like this. I can’t find them anymore in the Goals -- anyone know what happened and how I can find the content?
Our survey was original set to end today, we would like to extend the deadline until Friday. How do we do this?
When trying to view a manager’s rollup, I’m seeing an error of: "invalid manager hierarchy detected". But the employee has a manager listed and the manager ID matches the employee ID of the manager.This is effecting an entire department’s ability to track progress and eventually view results.How do I correct this in an active survey?I have an email to support, but haven’t received a response.
An employee has resent the personal link to the survey to someone else, so now I want to reset the answer from that employee, so she can make a new response.Is that possible?
I would like to provide a generic link to Glint so all my new hires can access a welcome survey. How do I create this link?
We have followed the instructions for adding the generic login fields and labels and continuously get a Try again when trying to import the labels. There is no other error information so we can’t determine what we aren’t doing correctly. Thx
How can I create an organizational template report to add to the Reports list?
i would like to review my previous comments. Is there a place that I can retrieve my own comments from a survey that I submitted?
Is there a way of extracting a pdf version of the survey to share with participants in advance? We have workforce that are not all on email. Thanks Mia
Hi, I would like to know if it’s possible to consolidate 2-3 360 programs into one program? or if we can move a completed cycle to another program?
I have sent out a pulse, I have also sent out a reminder. Some people say they have not received their invite, can I send the link to them specifically??ThanksColleen
I don’t understand how sentiment in the comment report is calculated. Is the sentiment based on the entire text of the comment for each open-ended question or each individual keyword or phrase found within a commenter’s response? For example, for a single question, there are only 3 commenters who wrote a single sentence each, but the % positive sentiment is 87% and the % negative sentiment is 13%. This calculation makes it seem like one sentence from a single commenter may have a stronger influence on the sentiment values than other commenters when in reality the commenter may only be using two redundant positive words to explain. Is there anyway to categorize sentiment based on the full text of the comment?
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