Question

Formula for calculating scores

  • 27 October 2021
  • 3 replies
  • 144 views

Badge

Hi,

I have 10 people in my group, 8 of them responded to survey. I ended up with a score of 91% on one question. I can also see in the exec summary that “% favorable” for that question is 100. How do I end up with 91%? Unless there is different weight for 4 and 5 answers, it seems impossible to get 91%

Thanks

 


3 replies

Userlevel 7
Badge

Hi @soren.nielsen - check out the Scores Calculation overview, especially the PDF attachment deep dive and let me know if it helps.  If not, I will need to pull in someone much more statistically inclined than myself to help :). 

 

Badge

Thanks for the info, but it doesn’t exactly cover my question. I think I’m getting the gist of it. E.g. a question can have 100% favorable responses, but if ALL the favorable responses were 4’s then the score would “only” be 80%? (given that you get 80% for a 4??)

Hi @soren.nielsen - check out the Scores Calculation overview, especially the PDF attachment deep dive and let me know if it helps.  If not, I will need to pull in someone much more statistically inclined than myself to help :). 

 

Thanks you @bcolver for the article, but I have the same question that @soren.nielsen. Another example: If I have a group of 10 employees but only 8 respondend, ¿the score calculated as average is from 8 or 10 employees? because I have categories with score 91 and % favorability 100%. Thanks you in advance!

Reply