How To and Technical Support

Hello,Does anyone know where I can find the recording of yesterdays ‘Glint quarterly roadmap session’?Thank you!

Is there a way to easily capture all of the comments?

Is there a way for coworkers on the same team or peers to see each others goals if they are designated “Manager” (aka Private)?

We are looking to measure the response rate changes based on communications.I don’t see anything that measures the response rate increase during the time a survey is open.  If a survey is open for two weeks, is there a way to see the change in response rate over that time period? I only see a way to look at current response rate vs. final response rates of previous cycles.

Is there a library of videos to download? I want to communicate to my managers how to take action planning. This is the link to the video I would like: https://peopleacademy.glintinc.com/manager-training/512910/scorm/2a8yvxab8u7rf. I would like to include this vignette in my powerpoint. Thanks!LisaHRBP

Can someone confirm the application down time for the October release?  Thanks...

how can you pull and display strengths and opportunities

I filled out a survey last week.  But, I would like to retract it is possible.  Natasha has only been my boss for 3 weeks.  That’s not really long enough to judge anybody.

“Sorry, It is resolved now”   Dear Colleagues,I am creating a new survey and I tried to add the system communications. The survey should start on a Friday, therefore by the Communications tab it should display Friday instead of Monday as Pulse start. I am unable to change it to Friday. I have saved it and even approved the survey but it won`t change the Pulse start to Friday from Monday. I guess it should automatically display Friday.Please advise what I can do to correctly set the communications.Thank you in advance.Best Regards,Alexandra Strublik 

Hi,I can currently see only april 2019 survey results on my dashboard, which is really odd, any idea on how to change it to reflect the current Oct 2020 stats so i can track participation for my team? 

Hello, I am pulling data to understand how male/female answered the questions they were given. Can the break down of the heat map be explained to me so I read it properly.  A picture is attached. I have highlighted in the picture Camarderie - Team.  How do the numbers calculate? The respondents line makes sense to me however, the rest do not.  Please help :) Vicki  

Hi! When we try to download a report we get some datas/headers not fully visualized as shown in the example attached. Any way to fix this when we download it as PPT/image? Thanks!!Dario

Sorry, I was in the wrong website. Ignore my last question.Jean Skonhovd

How can I change the language in my GLINT dashboard? Currently I have german as default language and I would like to pull out the report in English

In order to recognize folks that are contributing to feedback in a large change management project? I’m 99% sure there is not, but ultimately you can see if someone has taken a survey by seeing if it is still live in their account view.

Cannot see the results and reports of March 2020

I didnt have enough of my team participate in the recent survey to get any results. Will i be able to enter any goals into the tool?

Is it possible to build a report that shows whether there is a statistical difference in our engagement/topic scores between different population groups? 

Can the multiple choice report be exported into a spreadsheet? I don’t seem to have the option to export as a spreadsheet in my list of report export options. If not, can this be added as a future enhancement? 

Where can I find Exit Survey responses in Glint for terminated employees?

I’ve created and shared a custom report. I would now like to see what it looks like when another user opens up the link. How do I view a custom report as another user?If I use the “Login As”, I can view default reports as another user, but I can’t see custom reports built by me.

Hi! Can I have a glint account to create a survey to send to customers? For customer feedback

I recently had a manager ask if his responses were included in his results or his manager’s results.  I figured it was the latter, but wasn’t sure.  As well, are the CEO’s results included anywhere?  Thanks!

How to check which companies are we benchmarking against (for the global benchmark)? 

Hello, I am only able to access the results from our September 2018 survey, but also need to see the results from our August 2019 survey. Please advise. Thank you,