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Response Rates

  • 20 October 2020
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We are looking to measure the response rate changes based on communications.

I don’t see anything that measures the response rate increase during the time a survey is open.  If a survey is open for two weeks, is there a way to see the change in response rate over that time period? I only see a way to look at current response rate vs. final response rates of previous cycles.

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Best answer by rrawalji 23 October 2020, 18:13

Hello, your CSM can pull the amount of respondents by date.  This can be helpful if you’re looking to compare where you are at particular time period of a survey launch compared to a previous cycle.

Thank you, 

Raj 

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Hello, your CSM can pull the amount of respondents by date.  This can be helpful if you’re looking to compare where you are at particular time period of a survey launch compared to a previous cycle.

Thank you, 

Raj 

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