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Viewing Different Survey Results

  • 6 August 2020
  • 2 replies
  • 61 views

Hello,

 

I am only able to access the results from our September 2018 survey, but also need to see the results from our August 2019 survey. Please advise.

 

Thank you,

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Best answer by sflowers 6 August 2020, 20:06

Thank you for the response. Unfortunately, neither of those worked. I have reached out to the email you provided above for further assistance. Thank you!

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Hi @sflowers,

Is it possible that the September 2018 and August 2019 surveys were different survey programmes? If so, you can find a downward-facing caret on the dashboard next to the survey you’re currently looking at. This will give you a dropdown option to the other programmes.

If they’re both from the same survey programme, you can get different the results from different survey cycles via the Executive Summary report. On this report, you can click into the filter bar at the top, and then on the left-hand side, change the pulse date in the dropdown menu next to the survey name.

If neither of these work, I’d suggest reaching out to support@glintinc.com for specific troubleshooting.

Kind regards,

Ellen

Thank you for the response. Unfortunately, neither of those worked. I have reached out to the email you provided above for further assistance. Thank you!

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