How To and Technical Support

  • 496 Topics
  • 694 Replies

496 Topics

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anathanEarly Contributor
asked in How To and Technical Support

How can I see statistics for current Survey?

Hi,I can currently see only april 2019 survey results on my dashboard, which is really odd, any idea on how to change it to reflect the current Oct 2020 stats so i can track participation for my team? 

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3 years ago
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vgrossmaEarly Contributor
asked in How To and Technical Support

Gender Heat Map - How to read

Hello, I am pulling data to understand how male/female answered the questions they were given. Can the break down of the heat map be explained to me so I read it properly.  A picture is attached. I have highlighted in the picture Camarderie - Team.  How do the numbers calculate? The respondents line makes sense to me however, the rest do not.  Please help :) Vicki  

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3 years ago
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dmarzitelliRenowned Participant
asked in How To and Technical Support

Reports download and visualization

Hi! When we try to download a report we get some datas/headers not fully visualized as shown in the example attached. Any way to fix this when we download it as PPT/image? Thanks!!Dario

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3 years ago
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jean.skonhovdEarly Contributor
asked in How To and Technical Support

Please ignore my last question

Sorry, I was in the wrong website. Ignore my last question.Jean Skonhovd

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3 years ago
heidi.brorsen
heidi.brorsenEarly Contributor
asked in How To and Technical Support

Can I delete a response and resend invitation?

An employee has resent the personal link to the survey to someone else, so now I want to reset the answer from that employee, so she can make a new response.Is that possible?

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3 years ago
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isabel.schwanderEarly Contributor
asked in How To and Technical Support

Change language

How can I change the language in my GLINT dashboard? Currently I have german as default language and I would like to pull out the report in English

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3 years ago
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kmayEarly Contributor
asked in How To and Technical Support

Is there a way to pull a list of everyone who completed a survey?

In order to recognize folks that are contributing to feedback in a large change management project? I’m 99% sure there is not, but ultimately you can see if someone has taken a survey by seeing if it is still live in their account view.

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3 years ago
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dina.moheebEarly Contributor
asked in How To and Technical Support

Results and Reports

Cannot see the results and reports of March 2020

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3 years ago
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thomas.crismanEarly Contributor
asked in How To and Technical Support

Entering goals into the tool.

I didnt have enough of my team participate in the recent survey to get any results. Will i be able to enter any goals into the tool?

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3 years ago
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jacksonchouEarly Contributor
asked in How To and Technical Support

Can Glint perform hypothesis testing on different subgroup populations within the tool?

Is it possible to build a report that shows whether there is a statistical difference in our engagement/topic scores between different population groups? 

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3 years ago
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carrie.toalRenowned Contributor
asked in How To and Technical Support

Multiple Choice Report Export as a Spreadsheet

Can the multiple choice report be exported into a spreadsheet? I don’t seem to have the option to export as a spreadsheet in my list of report export options. If not, can this be added as a future enhancement? 

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3 years ago
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theresa.driverEarly Contributor
asked in How To and Technical Support

Exit Survey responses in Glint for terminated employees

Where can I find Exit Survey responses in Glint for terminated employees?

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3 years ago
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alan.chiEarly Contributor
asked in How To and Technical Support

View Report as another user

I’ve created and shared a custom report. I would now like to see what it looks like when another user opens up the link. How do I view a custom report as another user?If I use the “Login As”, I can view default reports as another user, but I can’t see custom reports built by me.

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3 years ago
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BonnieAEarly Contributor
asked in How To and Technical Support

Hi! Can I have a glint account to create a survey to send to customers? For customer feedback

Hi! Can I have a glint account to create a survey to send to customers? For customer feedback

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3 years ago
travis.dommert
travis.dommertEarly Contributor
asked in How To and Technical Support

Is the Manager included in his/her team results?

I recently had a manager ask if his responses were included in his results or his manager’s results.  I figured it was the latter, but wasn’t sure.  As well, are the CEO’s results included anywhere?  Thanks!

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3 years ago
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khang-yee_lohEarly Contributor
asked in How To and Technical Support

How to check which companies are we benchmarking against (for the global benchmark)?

How to check which companies are we benchmarking against (for the global benchmark)? 

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3 years ago
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sflowersEarly Contributor
asked in How To and Technical Support

Viewing Different Survey Results

Hello, I am only able to access the results from our September 2018 survey, but also need to see the results from our August 2019 survey. Please advise. Thank you,

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3 years ago
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ssallaskaRenowned Participant
asked in How To and Technical Support

Download comments by sentiment

Is it possible to download all comments to spreadsheet with the sentiment indicated? I see how to download them by question, but not by sentiment.

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3 years ago
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shaun.croftEarly Contributor
asked in How To and Technical Support

download my presentation

Hi i am looking to download my glint report as a presentation but i cant find a button to do this.Please Help

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3 years ago
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cjcolemanEarly Contributor
asked in How To and Technical Support

Does Glint have the capability to create custom groups?

I’d like to create custom groups using the filtering options. For example, if I wanted to look at Pulse results and compare them between job functions and managers from different business unites within my company, I would first have to filter under one manager and pull the report - then find the second manager and pull that report which will ultimately have to be manually merged together using excel.    Is there a way to combine AND statements within the filter so I can combine multiple reports at different levels within Glint?

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3 years ago
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ssallaskaRenowned Participant
asked in How To and Technical Support

Is it possible to see if reminder emails spark responses?

I’d like to see if there are spikes in responses following previous reminder emails, but can’t find that detail in the dashboard. We’re in the final days of our first engagement pulse and my leadership wants to send reminder emails almost daily.

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3 years ago
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mcobbRenowned Participant
asked in How To and Technical Support

Results Not Displaying

One of our senior leaders (org size of 380) clicked on a topic in the strengths and opportunities section.  When he scrolled down to the Managers section, only 2 of 3 of his SBUs had noted results.  There was an All section, where the third SBU results would be included.   I checked and the topic was on the opportunity side of the missing SBU.  See the screen shot below.  

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3 years ago
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aeldienRenowned Participant
asked in How To and Technical Support

Multiple choice by demographic report

Is there a way to adjust the column in the multiple choice by demographic table so I can see the entire text of the options? I'd like to export the table but if the end user can't see the text its not as useful. Any suggestions? 

1
asauter4361
3 years ago
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andrea.mantillaEarly Contributor
asked in How To and Technical Support

Explaining "Impact" and its definitions in simple terms in a pulse engagement survey

Hello!  I'm trying to get a good "layman's verbiage on how to explain "Impact" and its different scales (high, very high, etc) on a pulse survey?  I understand the scientific definition offered in the resources sections of the community, but wanted to ask if you have a simple way of explaining it. thanks,from a first time pulse user 

2
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3 years ago
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susan.salomoneEarly Contributor
asked in How To and Technical Support

Automated Response Rate Reporting

One of my leaders would like to get an automated report on his participation every morning at 8am. Is there a way to set this up?Thanks! Susan

1
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3 years ago
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