Placed a Tech Support ticket 332731 with no response/update yet. How are we able to escalate a ticket for action to be taken? Thank you,Ross
Hi,I have a scenario like this - 100 people with say an average score of 53. Let’s say I slice this 100 people to find out the number of managers and their score, I get 10 managers with an average score of 58 and the non managers are 90 with an average score of 53.The averages of 53 and 58 is 55.5 ( rounded off to 56 ) Now the difference is a delta of 3 between the full population & the average of the subpopulations ( 53 vs 56 ). The above scenario is something I see when I analyze the recent engagement survey. Could some one explain why the average scores of the sub populations do not match the average score of the full population ?
We are seriously considering a deep investment in GLINT’s 360 tool, however, it would seem that survey results are limited to the individual. Am I right in understanding that as an Admin 1) I cannot output aggregate data of individuals who participated in the 360 program, nor 2) use the GLINT platform to analyze data across an entire cohort (similar to other survey instruments)? It would seem extremely short-sighted of GLINT to create such an amazing tool to not think of the administrative experience, or the robust reporting that this tool could enable. Limiting analysis to an individual is a deal-breaker. Please say it ain’t so!
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When I clicked on the ‘Get Started’ link, it sent me to the "Thank You" page. Please reopen it for me so I can enter my inputs.
Hi - 7 out of 10 of my employees completed the February Employee Signals - above the threshold of 5 to see results. However, when I go to the Reports tab, and click on Comments, I’m told I don’t have enough respondents to see my team’s results. Is there a different response threshold to see comments?
A random question - is it possible to change the order in which comments are displayed in the Comments Report to show the most recent ones first? As far as I can tell they seem to be displayed in date order with the oldest comments first and I like to review the comments while surveys are live so I can bookmark any that are of interest/concern. But as we get thousands of comments to go through, it’s really frustrating to keep scrolling through all the ones I’ve already read to find the most recent ones. Is there a setting where I can change this so I can easily see the most recent comments for each question?If not, could it be added to the enhancement list please to be able to change the default setting?
We are in the process of reviewing our people engagement program. As part of the review, we want to consider and design the best ways to drive people manager accountability for engagement? Linking people engagement results to performance reviews, talent assessment, and/or rewards is one of the options we are considering. Keen to hear how other companies are doing it effectively or any other alternate strategies.
Hi, I am setting up a 360 survey. The reminder email to raters is set to go out 6 days before the due date. However, for some reason, the rater email text that shows on the right panel says it will go out 14 days before the due date. Please see attached. Should I be concerned that the email will go out 14 days before the due date instead of 6?Thanks, Natalie
Hi,I want to create a new survey. Please can someone tell me what steps I need to take in the platform. Please don’t send me a video link 😀 unless it clearly shows the steps. ThanksTiffany
Hi, we have conducted GLINT survey for the Company this year and now are in the process of analyzing the results. Please, advise why IMPACT of question changes? Why is it different for different countries?
Hello,Is there a way I can create automatic emails with Onboarding and Exit survey reports that can go to the users of the reports directly each quarter?Best,Fahima
Hi - where can I find a phone number for Glint support?
I saw a question out here about wanting to combine results from 2 managers into one report and the result was that a Zendesk ticket had to be open but there was no response as to whether it could be done. We have a similar need where we have multiple managers that do not have enough directs to get reporting (they report to different managers), so they wanted to combine their teams results so they could get perspectives. One was that they wanted to see how their population in Canada is doing. Can someone let me know if that is possible or if I need to open a special request to do so?
Not able to view results in Glint and identify action plans to improve engagement in their teams. Cognizant
We have a live survey and I need to make some corrections to existing participants to append / correct demographic data. Is this possible with a delta file load, and will it affect any existing survey responses? All users have a Glint ID
Recently the Focus Area reports updated and our company was previously using them to track the top focus areas our leaders were choosing so we could provide appropriate resources. Now when we export the Focus Area Usage report we can see how many they choose but not which ones, and with the All Action Items spreadsheet we get skewed numbers because it’ll show as multiple counts for each action item associated with the focus area (for example, if someone has 4 action items associated with 1 focus area, when we do a count function it’ll show up as 4). Has anyone found a way to still accurately track how many of each focus area is chosen?
As HRBP for Tim McCormick, Alessandro Marcuzzi and David Nestor, would be helpful to get access to their results
I would like to know how happy FT providers are with the work/life balance compared to PRN
I have walked through the People Science Modules under Admin 101 and Admin 201 multiple times and for some reason it does not mark them complete. Am I missing a “mark complete” button or something?
The results should be available to HRBPs as of March 28. I cannot access it - I can log in as a selected leader, but this is what I get.
We have a few employees who had left the company and then come back. That said, when we do a rehire in our HRIS system, they keep the email alias they had but it does not give them the same employee number… it generates a new one. This is causing issues with uploading users and the manager hierarchy. I had tried my glint version of “turning off and on” - deactivate the employee(s) does not work/ nor does reactivating them. How do I change/update an employee’s “employee number” in Glint?
How can I download a sheet with scores for all managers (I can filter HeatMap by Supervisory Indicator =Y but want to see the score for each question for every manager individually and not the aggregated score for all managers. Thanks.
Hello,I’m not sure how log in to the portal where I see the results of my teams surveys. I can only see my own surveys that I took. Please advise.Thanks,Moe
A 360 Feedback survey was recently created for us. It is working great. Thank you. My question is I am being asked to create a different 360 survey for individuals with a whole new set of questions. Under the 360 Feedback Program platform, there is an Action button that says I can duplicate the program. Could I use this action to create the individual 360 and add the new questions. I don’t want to mess up our current program.
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