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497 Topics

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aaron.bradburyEarly Contributor
asked in How To and Technical Support

Change in Roles

If I am no longer a manager and have moved to a different role within the organization, who do I need to contact to be able to stop receiving emails for reviewing survey results with my (former) team.  There doesn't appear to be a way to do this from the website.

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5 months ago
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abdullah.polatEarly Contributor
asked in How To and Technical Support

Ericsson Leadership 360 Assesment report pending at "Awaiting Results" for 8 days

Hi,Ericsson Leadership 360 Assesment report pending at "Awaiting Results" for 8 days. Could you please check if something wrong with my report generation.BR 

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5 months ago
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mroegiest1Early Contributor
asked in How To and Technical Support

How to use Excel Text to Columns with Glint report?

I have several reports with individual comments from employees. I can export them all to Excel, but there is no clear explanation how to use Text to Columns to display all the comments in the file appropriately. Can I ask for assistance with this?

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1 year ago
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nolli2025Early Contributor
asked in How To and Technical Support

Filter for direct reports instead of entire team rolled up

Is there a way to see only the score and results from my direct reports instead of the entire team? As a Manager the Supervisor’s direct reports are calculated into Manager results. I have a need to see only the results from my direct reports (Supervisors) and for it not to include the entire team.  Thanks for your help.

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5 months ago
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twatsonEarly Contributor
asked in How To and Technical Support

CONTACT NUMBER?

Urgently trying to contact Glint via Support and Customer Success Manager but no reply. Does anyone have a contact number please? I’m trying to extend my survey which has closed.Thanks 

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5 months ago
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lbelavaRenowned Participant
asked in How To and Technical Support

Report on who started, but hadn't finished the Survey

Hi, I would like to ask whether it’s possible to see a report (as a company admin) on how many employees (if any) started to fill the survey, but decided to leave it and hadn’t completed it in the end?  Thanks!

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1 year ago
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malin.larssonEarly Contributor
asked in How To and Technical Support

How can I have two different team conversations

Hi.I manage a group of managers as well as a group of designers. I’d like to run a separate conversation with the two groups. How can I do that?Regards,Malin 

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1 year ago
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kim.turnerEarly Contributor
asked in How To and Technical Support

direct reports incorrectly able to see my company wide results access

Hi there,We’ve recently completed a company wide survey and 2 member of the HR team have admin access to view the results of the entire company…but we have noticed that direct reports under us (who are not responsible for anything related to this type of work) who are line managers and that have only 1 direct report can incorrectly see the results of the entire company! From my understanding they should only be seeing the results of their 1 up Managers team (which is for 20 employees AND NOT ALL 580!). This appears to be a concerning bug/security/privacy flaw where Glint is determining everyone company wide and their results is part of the Admin users team… Anyone else noticed this issue and is it getting fixed? 

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6 months ago
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bzhangEarly Contributor
asked in How To and Technical Support

Active employee list

Do I need to import a new file every time I need to update active employees? Is there any way I can manually add them one by one?

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10 months ago
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eltEarly Contributor
asked in How To and Technical Support

Uploaded wrong manager

I have mapped a manager to a wrong manager and the survey is closed. How can I change manager hierarchy and update the survey report to the correct org? Urgenly need to have this solved 

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1 year ago
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norihisa.murataEarly Contributor
asked in How To and Technical Support

Can't see the survey results - as P&O BP

To whom may it concern, Hi, I’m Nori from P&O BP Japan. Though I could see and download the OurVoice results which I’m in charge of. But I haven’t saw the results since yesterday noon. I assume that my BP right would be lose. Could you check my status?

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2 years ago
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anniewongEarly Contributor
asked in How To and Technical Support

How to download the survey that I submitted earlier?

How do I download the survey report that I submitted earlier?

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5 months ago
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shahed_alRenowned Participant
asked in How To and Technical Support

360 Will not allow me to schedule the dates I want

Hi, Lately, when I attempt to create 360s, I notice I am prevented from selecting the dates I want. The error I get is “Rater Selection End Date, Cycle Close Date, and reminders must be after Cycle Start Date, with the delivery start time before the end time. Please verify selected dates and reminders.” even when I am meeting these criteria.  

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7 months ago
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autumn.smithersRenowned Participant
asked in How To and Technical Support

Demographic Default

Does anyone know if Glint has the capability to change the default demographic breakdowns? Currently it gives us Team, Manager Hierarchy, and one more that we just aren’t that interested in viewing. I know you can manually change it once you are in the report, but we don’t want to put that hassle on all users. 

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1 year ago
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diamantina.messarisEarly Contributor
asked in How To and Technical Support

How can one extract an actions report of created in Glint per manager per country as I am trying to create a dashboard peer country and per manager and view all actions of 258 managers

How can one extract an actions  report of  created in Glint per manager per country  as I am trying to create a dashboard peer country and per manager and view all actions of 258 managers. is it possible  Thank you Diamantina

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1 year ago
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Brandon.SRenowned Contributor
asked in How To and Technical Support

Customize/Save articles in Glint Community

As a new member of the Glint Community, I am researching as much as I can and would love a way to bookmark favorite articles and have the ability to organize them for quick reference within the platform. Is this currently possible or a future possibility so I don’t have to save links elsewhere?

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3 years ago
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Devyani DevganEarly Contributor
asked in How To and Technical Support

In 360 feedback program, can i modify the rating scale in a cycle?

I have created a cycle and chose a 7 point scale for feedback in all questions. Now i want to change it to 5 point scale but i cannot see the option to change it. Is there a way by which i can change it for all questions in one-go?

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1 year ago
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maile.alauEarly Contributor
asked in How To and Technical Support

Using Cycles for Pulse Programs

Is there a tutorial somewhere on how to use cycles for Pulse Programs? I just noticed it’s an option and we’ve been discussing this at my office.Thank you!

1
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1 year ago
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akirbyRenowned Participant
asked in How To and Technical Support

Clearing Bookmarked Comments

Is there an easy way to clear all your bookmarked comments at once?

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1 year ago
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rukhsar.madreEarly Contributor
asked in How To and Technical Support

IT SHOWS SURVEY IS COMPLETED FROM MY END STILL I AM GETTING EMAILS TO COMPLETE IT

 

1
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1 year ago
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t.carterEarly Contributor
asked in How To and Technical Support

Manager profile

I am a team manager and have been since 9/5/2020 but I cannot see my team under me. 

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2 years ago
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donna.brookerEarly Contributor
asked in How To and Technical Support

Remove temporary hierarchy

Hi, I received a question from a VP.  He has a team of approximately 8 direct reports.  However, one of his direct reports recently left which means, for the purpose of the survey, the team reporting to the terminated leader rolls up to the VP.  He is asking is it possible to get a view of his results without the inherited (temporary reports) included in his Directs report?

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1 year ago
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angel.metellus-jacquesRenowned Participant
asked in How To and Technical Support

Example of "simple math"? Score suppression

In a few of the resources, it states suppression is necessary “to prevent guessing the scores of respondent groups with insufficient data using simple math...”. Does someone have an example of this simple math? I feel like I fully understood the suppression guidelines, until I hear/see this statement. Does someone have an example they could share? We’ve already gotten questions about this from our managers.Thanks! Angel

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7 months ago
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david.bergEarly Contributor
asked in How To and Technical Support

How do I access 2023 results?

How do I access 2023 results?

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1 month ago
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hanna.hardenborgEarly Contributor
asked in How To and Technical Support

Missing a team

Hi, I miss survey result from a full team of 10 employees, according the the survey result no one in the team has answered - could that really be correct? The team is led by a consultant, could that be the reason why we have not received any result from the team?

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3 years ago
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