Unanswered questions

427 Topics

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donna.brookerEarly Contributor
asked in How To and Technical Support

Remove temporary hierarchy

Hi, I received a question from a VP.  He has a team of approximately 8 direct reports.  However, one of his direct reports recently left which means, for the purpose of the survey, the team reporting to the terminated leader rolls up to the VP.  He is asking is it possible to get a view of his results without the inherited (temporary reports) included in his Directs report?

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1 year ago
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lbelavaRenowned Participant
asked in How To and Technical Support

Report on who started, but hadn't finished the Survey

Hi, I would like to ask whether it’s possible to see a report (as a company admin) on how many employees (if any) started to fill the survey, but decided to leave it and hadn’t completed it in the end?  Thanks!

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1 year ago
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josh.liuEarly Contributor
asked in How To and Technical Support

Alcon VC Taiwan Team, Steven Li has left Alcon. Could you remove his account?

Alcon VC Taiwan Team, Steven Li has left Alcon. Could you remove his account? 

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1 year ago
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hatsumi.takagiEarly Contributor
asked in How To and Technical Support

How can we export the response status report by name?

Hello, I am an HR member and have administrator permission to this Glint survey.How can I export the report that shows the response status of each user?I woud like to see who has completed the survey and who has not, who are in the middle of responding. Thank you for your help!

3
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1 year ago
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taylor.nobleRenowned Participant
asked in How To and Technical Support

Benchmark - Selecting Tech Industry

Hi Glint team!As we are doing our last checks before we launch our survey October 3rd, we wanted to ensure the benchmarking for our upcoming survey would be specifically measured against the “Technology Industry” benchmark group.Can you advise as to how we ensure this is the benchmark selected?Thanks!

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1 year ago
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myataylormichelRenowned Participant
asked in How To and Technical Support

Generic Survey Link

I have a few questions about using a generic link for our Survey. Since we will be sending the survey via the URL – do we still need a distribution list? We are worried about enabling the survey and then having it sent to everyone. Do we need to enable it and/or approve it in order to gain access via the URL? Is there a way to preview the survey without enabling it?

3
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1 year ago
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william.rodriguezEarly Contributor
asked in How To and Technical Support

Why some of my co-workers couldn't open the link 360 shared?

Some of my co-workers are receiving the 360 link survey but this link does not open to continue with the proper answering. Could tell me what I need to do please?

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Courtney.Clements - Glint
1 year ago
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sofia.melendrezEarly Contributor
asked in How To and Technical Support

I would like to know the break down for my direct reports completion for my department.

Location: Kaiser Gilroy medical officesAFM & specialtiesmanager: Angela Riverawhat percentage have completed the people pulse survey. Also, can you confirm for me that my understanding is correct that the people pulse is posted twice a year (open for everyone to take). If an employee has completed their people pulse earlier this year, it counts towards the completion percentage, and do not need to complete again. Is that correct? 

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1 year ago
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melanie.kingdonEarly Contributor
asked in How To and Technical Support

Participant Missed

Help!  We have deployed and closed our survey.  Three days later we received an email from an employee stating that they never received any of the invites to take the survey. Do we have the option to add her now and deploy the survey onl to her without causing disruption or population-facing “nudges” to go out to everyone? We have not sure the results yet and so this would not cause a confidentiality issue from that perspective.

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1 year ago
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sarah.millmanEarly Contributor
asked in How To and Technical Support

Quarterly reports

When we run a report and select the time frame as “quarter”, what data will be returned please? Is this looking back over 3 months from the date that the report is generated or are there pre-defined “quarters”, so January - March, April - June etc?Many thanksSarah

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1 year ago
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michelle.bencomoEarly Contributor
asked in How To and Technical Support

"invalid manager hierarchy detected"

When trying to view a manager’s rollup, I’m seeing an error of: "invalid manager hierarchy detected". But the employee has a manager listed and the manager ID matches the employee ID of the manager.This is effecting an entire department’s ability to track progress and eventually view results.How do I correct this in an active survey?I have an email to support, but haven’t received a response.

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1 year ago
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swarup.royEarly Contributor
asked in How To and Technical Support

Not able to view results in Glint and identify action plans to improve engagement in their teams

Not able to view results in Glint and identify action plans to improve engagement in their teams. Cognizant

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Courtney.Clements - Glint
1 year ago
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vardageEarly Contributor
asked in How To and Technical Support

changing aggregates indices in reports

I have added questions and deleted others in our engagement survey and now I need to adjust the aggregates indices. how do I do that ?  

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1 year ago
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marian.mirilovicEarly Contributor
asked in How To and Technical Support

How can I see preliminary results for my team ?

HI all, our company started new survey just recently. I would like to ask - is there a way to see preliminary results (particularly I am interested in number of people those already completed survey vs. number who didn’t) for my team?Thanks in advance,Marian

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Courtney.Clements - Glint
1 year ago
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jamilsioufiRenowned Participant
asked in How To and Technical Support

Attribute Length

I got this error: Non-Required fields userAttribute11 are longer than 64 characters.How do I find out which column is the userAttribute11 ?! :) Thanks.

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1 year ago
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thnEarly Contributor
asked in How To and Technical Support

Super user access to all managers actionplans

HiIs it possible for HRBP super users to access all managers actionplans?/Trine

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1 year ago
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yuko.hashimotoEarly Contributor
asked in How To and Technical Support

Location of question template list

I would like to review the question templates and consider setting up an engagement survey, is it possible to find a list somewhere?

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1 year ago
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nicolo.ortelliEarly Contributor
asked in How To and Technical Support

Missing comments

Hi all, did it ever happen to you that the comments are not showing?One of my team members is saying that the comments never showed up but the responses are there.At first the comment was blocked due to “characters limit reached” and later on it went through but did not appear. Could it be that the length of the comment somehow stopped it from showing?

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1 year ago
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diamantina.messarisEarly Contributor
asked in How To and Technical Support

Manager Report step by step guide

I am looking for a step by step guide to assist managers of managers to extract a report on actions in Focus Area 

1
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1 year ago
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diamantina.messarisEarly Contributor
asked in How To and Technical Support

How can one extract an actions report of created in Glint per manager per country as I am trying to create a dashboard peer country and per manager and view all actions of 258 managers

How can one extract an actions  report of  created in Glint per manager per country  as I am trying to create a dashboard peer country and per manager and view all actions of 258 managers. is it possible  Thank you Diamantina

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1 year ago
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DonnajeanFrostEarly Contributor
asked in How To and Technical Support

Help with scores

I was based out of store 10159 until May 2022 when I sign in for results I sign in as store manager at 17097 yet if I go through and look for store report it list my employees at 10159. How do I know if the results are 2022 survey are from store 10159 or 17097?

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1 year ago
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anita.justEarly Contributor
asked in How To and Technical Support

Glint Survey - OPM or CPM?

Dear all,  quick question - is the Glint survey handled according to the Country People Manager or Operational Manager setup? (as we have several colleagues with an OPM outside of legal entity).  Thanks in advance for the informationAnita 

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1 year ago
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Shechinatzin1Early Contributor
asked in How To and Technical Support

Drivers vs impact excluded questions

What does it mean when it shows excluded questions on the Glint survey under Drivers vs impact?

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1 year ago
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benedict.limEarly Contributor
asked in How To and Technical Support

What would be the minimum subjects per group for 360 results to be released?

Hi, I am interested to run a 360 for a group. May i ask if there is a minimum number of subjects per group for the results to be released?

2
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1 year ago
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valori.borlandEarly Contributor
asked in How To and Technical Support

How do I delete a user role?

There are many user roles within our platform that are no longer used and I do not see how to clean these up and delete them? Valori

1
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1 year ago
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