How To and Technical Support
- 444 Topics
- 661 Replies
I have 5 out 6 responders but my engagement score is not shown, it is displaying as hyphen (--). However individual questions scores are listed with values compared to last survey and compared to benchmark. Only aggregated engagement score is not shown, It looks like a bug to me, can the team look into it.
What is the difference between Exec Summary and Executive Summary Report? When I compared side by side, there was no noticeable difference. Do you need both as they feed in from the system or can we eliminate one as there may be confusion.
We are seriously considering a deep investment in GLINT’s 360 tool, however, it would seem that survey results are limited to the individual. Am I right in understanding that as an Admin 1) I cannot output aggregate data of individuals who participated in the 360 program, nor 2) use the GLINT platform to analyze data across an entire cohort (similar to other survey instruments)? It would seem extremely short-sighted of GLINT to create such an amazing tool to not think of the administrative experience, or the robust reporting that this tool could enable. Limiting analysis to an individual is a deal-breaker. Please say it ain’t so!
I have a programme in place, and whether it is approved or not, I can’t duplicate it. Is there something I’m missing or is it an access issue? I am an admin so should be able to do everything. The duplicate tab shows up when I hover on the ellipsis but nothing happens when I click it. Any help would be much appreciated!
I don’t understand how Glint is deciding to color code results in a pulse survey. I will see some items in blue, grey, or red and I can’t figure out what dictates the color coding. For example, I have one question with all favorable responses and score of 90 but it is colored red. Yet I have a different question with all favorable responses and score of 90 that is colored blue. This doesn’t make sense to me. Both questions are higher scores than the last survey so both have trended up. Why is one red and the other blue? I have not been able to find details on this coloring. Does anyone have more info on this?
Good day, When i download a manager report in excel, it is putting it in a CSV format that is not workable (all data is downloaded as text in the very first column).Would you know how to get to a normal excel file where data from different fields is populated in different columns?Appreciate your help.thanks, Franck
How can I find the results for Meaningful Work, Empowered, and Energized for my Team’s results in the current Signals results?The instructions in the deck says - “Meaningful Work, Empowered, & Energized scores: Dashboard -> Scores-> Expand “Thriving” by clicking the arrow to the left of “Thriving” to find these three -> “Score” column.”However, there’s no arrow to the left of “Thriving” and I’ve clicked everywhere else but don’t see these three categories’ scores.
We have different pulses for onboarding surveys. example 45 day, 90 day, 6 months, 1 year etc. I’m trying to see if the filter can allow you to select more than one survey so when I export the data to spreadsheet, it’ll show the results for the surveys selected with the survey name so we can filter to the survey we want to analyze. this will save us a ton of time instead of having to export each survey result individually.
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