How To and Technical Support
- 346 Topics
- 524 Replies
When exporting comments to Excel, I’d like to add some metadata to the spreadsheet with additional details like tenure, location, etc. When I add these filters, they are added at the top of the spreadsheet, but they do not appear as columns that can be sorted. Is there a way to add metadata details in the form of columns?
Received the following message: “you don't have enough respondents to see your team's results, but you can view a summary of your broader team's results.” I do not get an option anywhere to do that. How can we look at something to know our feedback was actually collated in a way that someone, at some level in our organization can actually use it?
Can Glint provide standard-deviation within a particular survey question score/ overall score? The standard deviation would help determine the extent to which a group are answering questions consistently. E.g. Given two groups of 100 people, both with a mean of 60 but a standard deviation of 10 vs 20, this would give insight that the average difference from the mean is small in group 1 and large in group 2 indicating consistency of opinion in group 1 and a wide variety of opinion in group 2. Currently, it seems, there is no way to get this insight in Glint except by breaking the groups out into smaller groups.Thanks
Hi, I received a question from a VP. He has a team of approximately 8 direct reports. However, one of his direct reports recently left which means, for the purpose of the survey, the team reporting to the terminated leader rolls up to the VP. He is asking is it possible to get a view of his results without the inherited (temporary reports) included in his Directs report?
Hello, I am an HR member and have administrator permission to this Glint survey.How can I export the report that shows the response status of each user?I woud like to see who has completed the survey and who has not, who are in the middle of responding. Thank you for your help!
Hi Glint team!As we are doing our last checks before we launch our survey October 3rd, we wanted to ensure the benchmarking for our upcoming survey would be specifically measured against the “Technology Industry” benchmark group.Can you advise as to how we ensure this is the benchmark selected?Thanks!
I have a few questions about using a generic link for our Survey. Since we will be sending the survey via the URL – do we still need a distribution list? We are worried about enabling the survey and then having it sent to everyone. Do we need to enable it and/or approve it in order to gain access via the URL? Is there a way to preview the survey without enabling it?
Hi, I was wondering if the surveys had a timeout for the sessions? Our team members frequently have to take calls and if they start the survey and come back to the still open page, are they able to continue it at all? Or does it log them out after 20mins of inactivity for example? Thanks,Cait
Location: Kaiser Gilroy medical officesAFM & specialtiesmanager: Angela Riverawhat percentage have completed the people pulse survey. Also, can you confirm for me that my understanding is correct that the people pulse is posted twice a year (open for everyone to take). If an employee has completed their people pulse earlier this year, it counts towards the completion percentage, and do not need to complete again. Is that correct?
Help! We have deployed and closed our survey. Three days later we received an email from an employee stating that they never received any of the invites to take the survey. Do we have the option to add her now and deploy the survey onl to her without causing disruption or population-facing “nudges” to go out to everyone? We have not sure the results yet and so this would not cause a confidentiality issue from that perspective.
When trying to view a manager’s rollup, I’m seeing an error of: "invalid manager hierarchy detected". But the employee has a manager listed and the manager ID matches the employee ID of the manager.This is effecting an entire department’s ability to track progress and eventually view results.How do I correct this in an active survey?I have an email to support, but haven’t received a response.
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