How To and Technical Support
- 394 Topics
- 600 Replies
Reporting - Combining Manager Results
I saw a question out here about wanting to combine results from 2 managers into one report and the result was that a Zendesk ticket had to be open but there was no response as to whether it could be done. We have a similar need where we have multiple managers that do not have enough directs to get reporting (they report to different managers), so they wanted to combine their teams results so they could get perspectives. One was that they wanted to see how their population in Canada is doing. Can someone let me know if that is possible or if I need to open a special request to do so?
Highlight all managers where Feedback is an opportunity
Hello, we have just run our first engagement survey and I am looking at one of our business units where it is showing on the heatmap that Feedback is a theme as an opportunity, and we’d like to propose targeted feedback training to upskill the managers.How do I generate a report of all the managers within a certain area, from who Feedback is an opportunity? Throughout the entire hierarchy.
Can Global Benchmarks be drilled down to country/region?
When choosing a Global benchmark as our first survey, we are curious if we can then drill down to combine the results just for Canada/USA in one view… or do we have to choose North America? We have no locations in Mexico - Only Canada and USA and want to view only Canada and USA comparisons. Also, can we see Canada/USA together or do we have to select them separately? thanks in advance
User Roles: How to create a user role for access to a specific location/function e.g. Access to 'France' or to 'Finance' only.
Hi All - Can you explain if it’s possible to create user roles with location/function specific access?I want to give the HRBP for France, access to France only, and the HRBP for Global Finance, access to Finance only. Is this possible? ThanksMaura
Viewing question details in heat map report
Hi - is there a way I can download the heatmap report and include the detail of each question?At the moment I am just seeing the category e.g. “Wellbeing”.Is there a way I can download the report with the detail of the question behind the category e.g. the question behind “Wellbeing” could be “How are you doing?”It just so happens I have multiple questions behind a category.This information is available in the platform when hovering, but I can’t seem to get it in a report.The example output I’m looking for: Demographic 1 Demographic 2 Wellbeing (How are you doing?) Wellbeing (How do you feel about tomorrow?) Thanks in advance!
Getting suppressed data
Hello, One of my internal customers is asking for her 360 survey data. While she can see her manager’s feedback (this is the only rater category where she met the threshold for confidentiality) she wants to see the rest. I explained to her that that data is suppressed and even I can’t see it, as an administrator. However, she is asking me to submit this request to Glint. Is there any way for her to get data from the other rater categories - even just open-ended feedback? Thanks, Natalie
What is the difference between Exec Summary and Executive Summary Report?
What is the difference between Exec Summary and Executive Summary Report? When I compared side by side, there was no noticeable difference. Do you need both as they feed in from the system or can we eliminate one as there may be confusion.
Is there a way to delete certain content resources that are not relevant to our company specifically?
I am reviewing all of the suggested learning videos under content resources and don’t see a way to delete if the content is not applicable. Is there a way to delete or hide certain videos, so only applicable videos to our company show up under suggested learnings regarding focus areas? Thanks in advance for your help!-Liana Hess
Capturing comments for a team of 8 in a pulse survey
I need help in understanding when we want to conduct a mini “pulse” survey off-cycle (ad-hoc) for one specific department, in this case the Marketing team at our corporate office which has a team of only 8 people, what happens to their comments? Do we have the ability to view any comment they submit with their survey? I’m aware that in order for a department, group, or team of people to have any engagement data associated with their department, we need a minimum of 5 respondents. For comments to be associated with that team or department, there must be a minimum of 10 respondents. If that team has only 8 people take the survey, we will see engagement data for them, but any comments submitted from those 8 individuals would be “grouped” into the all community comments – department will reflect “suppressed” for confidentiality purposes.
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