How To and Technical Support
- 444 Topics
- 661 Replies
Hi, I would like to ask what happens if one of the raters category in 360 won’t meet the confidentiality threshold - would their answers be suppressed into All but self results, but detailed results for this category won’t be available? Also, their comments won’t be shown at all?Thank you!
Can Glint provide standard-deviation within a particular survey question score/ overall score? The standard deviation would help determine the extent to which a group are answering questions consistently. E.g. Given two groups of 100 people, both with a mean of 60 but a standard deviation of 10 vs 20, this would give insight that the average difference from the mean is small in group 1 and large in group 2 indicating consistency of opinion in group 1 and a wide variety of opinion in group 2. Currently, it seems, there is no way to get this insight in Glint except by breaking the groups out into smaller groups.Thanks
Previously when we have sent out surveys employees can access the link from their work emails with no problem. We launched our survey yesterday and unless you are a people manager with SSO access you cannot access the survey. All of our employees access is listed as none...but I can’t update it and not sure if that will fix the problem.
I saw a question out here about wanting to combine results from 2 managers into one report and the result was that a Zendesk ticket had to be open but there was no response as to whether it could be done. We have a similar need where we have multiple managers that do not have enough directs to get reporting (they report to different managers), so they wanted to combine their teams results so they could get perspectives. One was that they wanted to see how their population in Canada is doing. Can someone let me know if that is possible or if I need to open a special request to do so?
Hello, we have just run our first engagement survey and I am looking at one of our business units where it is showing on the heatmap that Feedback is a theme as an opportunity, and we’d like to propose targeted feedback training to upskill the managers.How do I generate a report of all the managers within a certain area, from who Feedback is an opportunity? Throughout the entire hierarchy.
User Roles: How to create a user role for access to a specific location/function e.g. Access to 'France' or to 'Finance' only.
Hi All - Can you explain if it’s possible to create user roles with location/function specific access?I want to give the HRBP for France, access to France only, and the HRBP for Global Finance, access to Finance only. Is this possible? ThanksMaura
Hi - is there a way I can download the heatmap report and include the detail of each question?At the moment I am just seeing the category e.g. “Wellbeing”.Is there a way I can download the report with the detail of the question behind the category e.g. the question behind “Wellbeing” could be “How are you doing?”It just so happens I have multiple questions behind a category.This information is available in the platform when hovering, but I can’t seem to get it in a report.The example output I’m looking for: Demographic 1 Demographic 2 Wellbeing (How are you doing?) Wellbeing (How do you feel about tomorrow?) Thanks in advance!
Hello, One of my internal customers is asking for her 360 survey data. While she can see her manager’s feedback (this is the only rater category where she met the threshold for confidentiality) she wants to see the rest. I explained to her that that data is suppressed and even I can’t see it, as an administrator. However, she is asking me to submit this request to Glint. Is there any way for her to get data from the other rater categories - even just open-ended feedback? Thanks, Natalie
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