How To and Technical Support
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- 373 Replies
Hi Team,is it possible to assign the results of a team to another manager? I have a situation, that when the data were uploaded to the Glint platform before the survey and when the survey was closed, a team reported to a person who is not a manager of this team any more. There's a new person in the manager's role for this team. I'd like him (the new manager) to work with the results in the platform as he also will conduct the Close the Loop sessions with his team and will hopefully see the improvement in the next year's edition of the survey.Thanks in advance.Stay at home! Stay safe!Kasia
I'm running an executive report for 4 departments that are tied with a business leader I support, when i downloaded the reports in excel its showing me two columns. One titled Company and the other My teams. I'm assuming that the company refers to the whole corporation and then My teams refers to the 4 departments ID's I selected? Is someone able to help me confirm my understanding
When adding sections to the report, new sections are automatically added to the bottom. This isn't always the best place for that section, and the only way we've been able to re-order sections is to delete them and then re-add them in an order that makes the most sense. Is there a feature that allows you to move a section up or down?
Can you group a demographic? i.e. we have 25 career band levels, I want to cluster into two groups (leadership & non-leadership), so levels 1-18 are non leadership and 19-25 are leadership. At the moment in the attributes field we only have the 25 levels as an option.
Hi Glint Community - we are aware of a newly intermittent issue with videos in the community not playing. It appears to occur only for some users, some times. If this is happening to you and you need information from one of our videos, there are 3 workaround options:you should still be able to download the video file (look to the lower right of the video window)You can also read all of the information from the video in the written summary below the fileGo to our Training platform by clicking Training in the top level navigation (if you are prompted to log in, it is asking you to log into your Glint platform in order to single sign you on). A majority of community videos are available in the Platform 101 section.Please let me know if you are a code master and have troubleshooting recommendations I can try as I investigate this issue.And thanks to all of you for your patience!
I have a few departments that have only 2 people in them. Both employees have filled the survey out, but the data does not reflect a completion rate. It states that the data is insufficient. I assume that this is going to be the same for all small department sizes. Is there a certain number that your department must be in order to aggregate data?
Is there anyway to get a link to the manager platform training? We would love to include it in a manager access roll-out communication, unfortunately if you copy the link from that page and have someone try to follow it, it takes them to their default dashboard. Is there a link that will take them into the training rather than the default dashboard?
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