Replies posted by samantha.barlow

5 Replies

E
emily.evansRenowned Participant
asked in How To and Technical Support

'Log in as' functionality

I’m not an expert so you might be better waiting for someone from Glint to reply, or asking your CSM or Glint Support - but I’d check her user role to be sure it’s been allocated correctly. If she only has the Manager role access, she’ll only be able to see her own team’s results. If that’s the case, you’d need to add one of your admin or HR roles to her access so she can see everything, or build custom access for her - I’d recommend the first suggestion as custom roles can be a bit of a pain to manage!

9
E
1 year ago
E
emily.evansRenowned Participant
asked in How To and Technical Support

'Log in as' functionality

From the dashboard, click on ‘Configure’ (the cog wheel). Select ‘People’ and type the name of the person you want to log in as in the search bar. When their name appears below, click on their name. When their details page opens, you’ll see a ‘Login As’ button in the top right corner of the screen.

9
E
1 year ago
S
samantha.barlowRenowned Contributor
asked in How To and Technical Support

Can we change the order of comments to most recent first?

Hi @wayne.stevens. Sadly not - I still haven’t found a solution and it’s still a pain! @mjfarrar is there any way this could be proposed as an enhancement?

2
S
1 year ago
M
mrocheEarly Contributor
asked in How To and Technical Support

How do I get older eSat data?

I’m afraid I don’t know the answer (sorry) but I’m replying because I’d love to find out too!

3
A
2 years ago
S
smahajan25Early Contributor
asked in How To and Technical Support

How can i filter comments based on comments sentiments ?

@LaviniaTrandafir, I assume that Mixed means that a comment includes some language indicators of both positive sentiment and negative sentiment, while Neutral means that there are no/few sentiment language indicators either way. Not sure if that’s the official Glint definition though!

6
G
3 years ago
Terms & ConditionsCookie settings