Topics started by natalie.wolfson

3 Topics

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natalie.wolfsonEarly Contributor
asked in How To and Technical Support

Re-opening a survey as an admin

Hello, I am an admin in Glint. We released the results of a 360 survey cycle. Now, one of the participants in this cycle who received a report wants to re-open the survey to get feedback from another rater. Another participant who didn’t reach the confidentiality threshold wants to re-open the survey to get feedback from more raters. Can I do this by simply right-clicking their names and selecting “re-open and extend due date”? If so, will they then get a revised report once the new due date hits?  

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A
1 year ago
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natalie.wolfsonEarly Contributor
asked in How To and Technical Support

Getting suppressed data

Hello, One of my internal customers is asking for her 360 survey data. While she can see her manager’s feedback (this is the only rater category where she met the threshold for confidentiality) she wants to see the rest. I explained to her that that data is suppressed and even I can’t see it, as an administrator. However, she is asking me to submit this request to Glint. Is there any way for her to get data from the other rater categories - even just open-ended feedback?  Thanks, Natalie

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K
1 year ago
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natalie.wolfsonEarly Contributor
asked in How To and Technical Support

360 rater email

Hi, I am setting up a 360 survey. The reminder email to raters is set to go out 6 days before the due date. However, for some reason, the rater email text that shows on the right panel says it will go out 14 days before the due date. Please see attached.  Should I be concerned that the email will go out 14 days before the due date instead of 6?Thanks, Natalie

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1 year ago
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