Replies posted by ahamann15250

4 Replies

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natalie.wolfsonEarly Contributor
asked in How To and Technical Support

Re-opening a survey as an admin

Hi Natalie!Technically yes, you can re-open the cycle for just those subjects using the method shown in your screenshot. Please be advised that if the additional rater is part of a confidential rater category (with a minN of at least 3), it may be possible for the subject to determine how they responded to the feedback request since they had access to the original report, and will have access again with the additional feedback. Please also be advised that any other raters who did not respond may receive reminders for the cycle as well. Once the feedback has been provided, you can (re)close the cycle for that subject using the overflow menu (three dots), and the report can be released again. I hope this helps! Please feel free to reach out to Glint Support (support@glintinc.com) with any issues or additional questions. Thanks!

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12 days ago
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dolennonEarly Contributor
asked in How To and Technical Support

Not All Members of my team were given the opportunity to patricipate

Hi @dolennon - thanks so much for reaching out on the Glint Community! This team does not have access into your specific survey/user details and I would recommend sending this question to Glint Support. (support@glintinc.com) It would help us a lot if you could send them:Your Name Your Email Address Your Company The details around the missing userThe support team can access your company’s site and information to investigate this further. Thank you!

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2 months ago
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tamaleEarly Contributor
asked in How To and Technical Support

How can I use WOB as HRBP to see Employee signals results?

Hi @tamale - for questions specific to your experience with access/results, please reach out to Glint Support (support@glintinc.com). For this question - managers won’t have access to the platform until March 30th, so you will be unable to see results when logging in as them until they have access. Please follow up with Glint Support if you have any additional questions. Thank you! 

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2 months ago
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jcarneiroEarly Contributor
asked in How To and Technical Support

Completed goals disappeared off dashboard

Hi @jcarneiro ! Great question. If your goals were from a previous quarter, you’ll need to change your view from ‘Current Quarter’ to the quarter in which those goals were listed. The ‘Current Quarter’ view should show you all goals (regardless of status) in the current quarter, as well as any other incomplete goals from previous quarters. Completed goals from previous quarters can only be viewed in that quarter. Here’s a screenshot in case this helps:  Let us know if you have any other questions! Thanks!

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1 year ago
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