Question

Updating a language after a pulse is launched

  • 30 June 2022
  • 2 replies
  • 17 views

After launching a recent pulse survey, it was discovered that a handful of employees were not assigned the proper language code and therefore they received their pulses in our system default language “english”.  Is there anyway to update the impacted employees language code and have the update reflect in their existing pulses?  Has anyone else encountered this challenge?  Thanks in advance!


2 replies

Hi Courtney,

Awesome! I’ll keep an eye out!

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Hi @brandon.smith - that is unfortunate, but has definitely happened to others! I’m going to connect you directly with Glint support who can help with updating the data file for those impacted. Hang tight, you should see an email come through from support momentarily.

Thaks!

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