How To and Technical Support

  • 489 Topics
  • 692 Replies

489 Topics

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abdullah.polatEarly Contributor
asked in How To and Technical Support

Ericsson Leadership 360 Assesment report pending at "Awaiting Results" for 8 days

Hi,Ericsson Leadership 360 Assesment report pending at "Awaiting Results" for 8 days. Could you please check if something wrong with my report generation.BR 

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4 months ago
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randallEarly Contributor
asked in How To and Technical Support

Glint Pulse Survey Results Color Coding

I don’t understand how Glint is deciding to color code results in a pulse survey.  I will see some items in blue, grey, or red and I can’t figure out what dictates the color coding. For example, I have one question with all favorable responses and score of 90 but it is colored red.  Yet I have a different question with all favorable responses and score of 90 that is colored blue.  This doesn’t make sense to me.  Both questions are higher scores than the last survey so both have trended up.  Why is one red and the other blue? I have not been able to find details on this coloring.  Does anyone have more info on this?

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4 months ago
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jessica.gladstoneNew Member
asked in How To and Technical Support

Can't access my BES results

Hi, i was able to access my team’s BES results a week or so again but now the link is not working for me. How can I access?Jessica

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4 months ago
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ajaysinglaNew Member
asked in How To and Technical Support

How i can view my past poll results.

How i can view my past poll results.

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4 months ago
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scott.bentEarly Contributor
asked in How To and Technical Support

My Leader Assessment Report:

I was reviewing my Leader Assessment Report in GLINT.  When I selected one of the selections (Collaboration) the Leadership Assessment disappeared.  I no longer have this as one of my selections as seen in the snapshot above.

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4 months ago
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twatsonEarly Contributor
asked in How To and Technical Support

CONTACT NUMBER?

Urgently trying to contact Glint via Support and Customer Success Manager but no reply. Does anyone have a contact number please? I’m trying to extend my survey which has closed.Thanks 

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4 months ago
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lauren.holeEarly Participant
asked in How To and Technical Support

Exit survey receivers list

There is a discrepancy between the number of leavers we have within the organisation and the number receiving the survey that I need to investigate, Even with out internal reports filtered to the people that should receive the survey, there is a large variation. Is there a way to pull a report of all of the employees that have been sent the survey so we can cross-reference with our leavers list and uncover the reason for the variance?

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4 months ago
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nolli2025Early Contributor
asked in How To and Technical Support

Filter for direct reports instead of entire team rolled up

Is there a way to see only the score and results from my direct reports instead of the entire team? As a Manager the Supervisor’s direct reports are calculated into Manager results. I have a need to see only the results from my direct reports (Supervisors) and for it not to include the entire team.  Thanks for your help.

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4 months ago
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andrea.pintoEarly Contributor
asked in How To and Technical Support

Focus Area choice

When we go to “launch conversation” we can pick only between the tool pre-selected 3 strenght or 3 oppurtunities or 2 others. We want pick other areas, but seems not possible. Can you please help how to do it?

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4 months ago
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taylor.dalsantoEarly Contributor
asked in How To and Technical Support

pull top/botem scoring properties per region

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4 months ago
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rumjhum.agrawalEarly Contributor
asked in How To and Technical Support

Not able to see Team Perspectives result now

Dear Team, Until yesterday, I was able to see the in-progress Team Perspectives for my team.Suddenly, today the message comes as ‘Hi Rumjhum, you don't have enough respondents to see your team's results, but you can still have a successful ACT Conversation.’Please help me understand this change.

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4 months ago
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aaron.bradburyEarly Contributor
asked in How To and Technical Support

Change in Roles

If I am no longer a manager and have moved to a different role within the organization, who do I need to contact to be able to stop receiving emails for reviewing survey results with my (former) team.  There doesn't appear to be a way to do this from the website.

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4 months ago
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kristin.dugasEarly Contributor
asked in How To and Technical Support

How can I see my own previous survey responses?

As an employee I’d like to see my own personal survey responses from previous surveys. Where can I do this? 

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4 months ago
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cristina.t.mignosaEarly Contributor
asked in How To and Technical Support

Glint Survey Comments

how do I see the comments from our glint survey?

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5 months ago
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MSAEarly Contributor
asked in How To and Technical Support

Score Recast

If an employee leaves the company is there a way to get a recast look at my survey results? When seeing comparative data in future years will that former employee be included?

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5 months ago
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anniewongEarly Contributor
asked in How To and Technical Support

How to download the survey that I submitted earlier?

How do I download the survey report that I submitted earlier?

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5 months ago
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karin.blombackEarly Contributor
asked in How To and Technical Support

choose another foucs area

Hi,the team want to choose another focus then the system makes as proposal- how do I choose that one? can’t find any button where I can choose. (only the six that are suggested) Karin

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5 months ago
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agmensingerRenowned Participant
asked in How To and Technical Support

Exporting PPT question

I have noticed that when you export a report that there are times when a section (for example a Heat map) will bleed to the next page or slide and sometimes it does not.  Is there anyway to change the setting where it can be on one page regardless of the size/ number or rows or columns?

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5 months ago
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atsoyEarly Contributor
asked in How To and Technical Support

Small Team Manager Quick Guide doesn't seem to exist

Has anyone found this guide? It doesn’t appear to exist

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5 months ago
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mouli.mitraEarly Contributor
asked in How To and Technical Support

How do I view my Direct Line Manager Voice result when I am a Manager of Managers?

How do I view my Direct Line Manager Voice result when I am a Manager of Managers?

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5 months ago
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adnan.syedEarly Contributor
asked in How To and Technical Support

Account activation

Hello all, How long does it take Glint to activate an account? Regards,Adnan 

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5 months ago
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twatsonEarly Contributor
asked in How To and Technical Support

HELP! How do I create a survey?

Hi,I want to create a new survey. Please can someone tell me what steps I need to take in the platform. Please don’t send me a video link 😀 unless it clearly shows the steps. ThanksTiffany

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5 months ago
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kim.turnerEarly Contributor
asked in How To and Technical Support

direct reports incorrectly able to see my company wide results access

Hi there,We’ve recently completed a company wide survey and 2 member of the HR team have admin access to view the results of the entire company…but we have noticed that direct reports under us (who are not responsible for anything related to this type of work) who are line managers and that have only 1 direct report can incorrectly see the results of the entire company! From my understanding they should only be seeing the results of their 1 up Managers team (which is for 20 employees AND NOT ALL 580!). This appears to be a concerning bug/security/privacy flaw where Glint is determining everyone company wide and their results is part of the Admin users team… Anyone else noticed this issue and is it getting fixed? 

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5 months ago
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Dnelson1312Renowned Participant
asked in How To and Technical Support

Resubscribe to Glint

How does someone resubscribe to Glint if they accidentally unsubscribed?   They need to get the emails to take the survey, however they have unsubscribed accidentally. Thank you,

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5 months ago
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Nikhil JadhavEarly Contributor
asked in How To and Technical Support

All Managers report

I would like to see a report, may be in excel, which can tell me driver wise scores for all managers across organization on one page or one sheet, how can I generate such report?

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5 months ago
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