How To and Technical Support

  • 493 Topics
  • 694 Replies

493 Topics

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abloeschEarly Contributor
asked in How To and Technical Support

Does the sentiment analysis work for non-English comments?

Does the sentiment analysis work for non-English comments? Especially, simplified Chinese. If it does not handle Simplified Chinese, then how are the comments categorized?

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4 months ago
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karina.bashfordEarly Contributor
asked in How To and Technical Support

One department 2 managers, how do I combine results?

Hi, We have one team and 2 mangers overseeing the team, is there a way to combine the results? or how can my manager send us the information for our team? Thank you 

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Courtney.Clements - Glint
1 year ago
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aguidoEarly Contributor
asked in How To and Technical Support

Manager Check-In about New Hire

I’m trying to create an onboarding survey where we can check-in with the manager on how well their new hire is doing. Would I set this up as a lifecycle survey like I did for the check-in with the new hire? It would be similar questions and format as what we ask a new hire to complete about their first 30/90 days, but the manager would be completing instead of the new hire. 

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kbowen9161
1 year ago
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abdullah.polatEarly Contributor
asked in How To and Technical Support

Ericsson Leadership 360 Assesment report pending at "Awaiting Results" for 8 days

Hi,Ericsson Leadership 360 Assesment report pending at "Awaiting Results" for 8 days. Could you please check if something wrong with my report generation.BR 

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A
4 months ago
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soren.nielsenEarly Contributor
asked in How To and Technical Support

Formula for calculating scores

Hi,I have 10 people in my group, 8 of them responded to survey. I ended up with a score of 91% on one question. I can also see in the exec summary that “% favorable” for that question is 100. How do I end up with 91%? Unless there is different weight for 4 and 5 answers, it seems impossible to get 91%Thanks 

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2 years ago
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nicole.r.perssonRenowned Participant
asked in How To and Technical Support

Team Conversation Languages

Can a manager change the language that the team conversation will be presented in?  For example, a manager took the survey in English, but will want to present the conversation in Spanish, is that possible?

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2 years ago
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CaitTEarly Contributor
asked in How To and Technical Support

Session Timeouts?

Hi, I was wondering if the surveys had a timeout for the sessions? Our team members frequently have to take calls and if they start the survey and come back to the still open page, are they able to continue it at all? Or does it log them out after 20mins of inactivity for example? Thanks,Cait

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A
1 year ago
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franck.chardon17534Early Contributor
asked in How To and Technical Support

how to download a manager report in excel that is not in CSV format

Good day, When i download a manager report in excel, it is putting it in a CSV format that is not workable (all data is downloaded as text in the very first column).Would you know how to get to a normal excel file where data from different fields is populated in different columns?Appreciate your help.thanks, Franck 

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O
11 months ago
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Abby KimballEarly Contributor
asked in How To and Technical Support

Historical Data Tracking

If a manager sees that their results went down but they had moved teams and now have different results, is that based on their results the last time or the way the people that report to them now responded?

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1 year ago
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tracy.wongEarly Contributor
asked in How To and Technical Support

When I view the heat-map by manager hierarchy vs clicking into the specific manager listed, the colors change on what is considered strength/weakness. Why is this? The scores are the same.

When I take a screenshot of the manager hierarchy and then drill down by manager and take screenshots of the manager report, it doesn't look accurate at first glance due to the color changes

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4 years ago
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mathilde.fouqueRenowned Participant
asked in How To and Technical Support

% of negative comments per item

Hello,Is there a quick and easy way to compare the % of negative comments across all survey items?thank you,Mathilde

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M
3 years ago
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jsmithwooEarly Contributor
asked in How To and Technical Support

why does the impact score change?

Hey Community.I have a theory but looking for the legitimate answer--Why does impact change when you look at different slices of data for the same question?VS.

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S
2 years ago
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samantha.whitfieldEarly Contributor
asked in How To and Technical Support

Several languages for one survey

Hi,Is there a function for the subject to modify their own survey in their local language?i.e. they receive the survey in the default English and they then have the option to select a preferred language for their raters?Thanks 

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A
1 year ago
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hungtRenowned Participant
asked in How To and Technical Support

How to change the view on the dashboard?

Hello,Some of my managers have this view on their dashboard breaking down their individual teams:While other managers have this view, even though they look over multiple teams:How does one get the first view?

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H
3 years ago
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CPGEarly Contributor
asked in How To and Technical Support

360 Feedback

How do we edit the comments after it’s submitted for a 360 response for an individual please?  I submitted an incomplete response.

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2 years ago
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chloe.gurneyEarly Contributor
asked in How To and Technical Support

How can I completely delete a distribution list?

I am trying to thin out the distribution lists in the system as we created some that haven't been used and I cant seem to get rid of them. I click on the required list and can see the discard button but unless I make a change it wont let me click on it and still then it will only get rid of my change not the whole list itself.Also if I added a group accidentally eg all active employees to a distribution list is there no way of removing them other than manually excluding the whole list in this case over 4 thousand names? 

3
K
2 years ago
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aj.prattEarly Contributor
asked in How To and Technical Support

Is there a way to have a survey reopened for an employee to make a correction/addition after they initially complete it but during the time period it is still open?

Is there a way to have a survey reopened for an employee to make a correction/addition after they initially complete it but during the time period it is still open?

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3 years ago
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rumjhum.agrawalEarly Contributor
asked in How To and Technical Support

Not able to see Team Perspectives result now

Dear Team, Until yesterday, I was able to see the in-progress Team Perspectives for my team.Suddenly, today the message comes as ‘Hi Rumjhum, you don't have enough respondents to see your team's results, but you can still have a successful ACT Conversation.’Please help me understand this change.

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5 months ago
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audrey.kuahEarly Contributor
asked in How To and Technical Support

What does My Teams refer to?

What does My Teams refer to?Thank you

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3 years ago
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fahima.raduanaEarly Contributor
asked in How To and Technical Support

Automated Quarterly Report Generation for HRBPs

Hello,Is there a way I can create automatic emails with Onboarding and Exit survey report so that  the users of the reports can receive the emails on a quarterly basis?Best,Fahima

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1 year ago
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cjcolemanEarly Contributor
asked in How To and Technical Support

Does Glint have the capability to create custom groups?

I’d like to create custom groups using the filtering options. For example, if I wanted to look at Pulse results and compare them between job functions and managers from different business unites within my company, I would first have to filter under one manager and pull the report - then find the second manager and pull that report which will ultimately have to be manually merged together using excel.    Is there a way to combine AND statements within the filter so I can combine multiple reports at different levels within Glint?

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3 years ago
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susanl.purdyEarly Contributor
asked in How To and Technical Support

favorabili scors.

I am trying to download the favorable, neutral and unfavorable scores by category.  I can see the scores by hovering over the bar, but have not been able to figure out how to download.  Is this possible?  If so, how do I do it? 

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3 years ago
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wfgarrityEarly Contributor
asked in How To and Technical Support

Down csv file of results

Is it possible to download a csv file of all survey results? I am unable to find how to do so or if it is even possible to do so.

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3 years ago
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kaitlyn.taulbeeEarly Contributor
asked in How To and Technical Support

Exporting Comments

Hi!Is it possible to export comments? into excel We created a survey that asked team members to leave their contact information if they would be interested in partaking in a forum and I need to extrapolate that information.Thank you!

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3 years ago
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shontavia.hornsbyEarly Contributor
asked in How To and Technical Support

If I stop a pulse can I relaunch again

Our survey launched today, we noticed an error of leadership name and stopped the pulse so employees could not access the link.  Are we able to relaunch the survey once we correct the error?Please adviseThanks 

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2 years ago
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