How To and Technical Support

  • 410 Topics
  • 616 Replies

410 Topics

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dmarzitelliRenowned Participant
asked in How To and Technical Support

Reports download and visualization

Hi! When we try to download a report we get some datas/headers not fully visualized as shown in the example attached. Any way to fix this when we download it as PPT/image? Thanks!!Dario

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2 years ago
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jean.skonhovdEarly Contributor
asked in How To and Technical Support

Please ignore my last question

Sorry, I was in the wrong website. Ignore my last question.Jean Skonhovd

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2 years ago
heidi.brorsen
heidi.brorsenEarly Contributor
asked in How To and Technical Support

Can I delete a response and resend invitation?

An employee has resent the personal link to the survey to someone else, so now I want to reset the answer from that employee, so she can make a new response.Is that possible?

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2 years ago
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dieter.vermeirEarly Contributor
asked in How To and Technical Support

Executive Summary Report

We can’t vieuw the comments and reactions on the summary report

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2 years ago
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isabel.schwanderEarly Contributor
asked in How To and Technical Support

Change language

How can I change the language in my GLINT dashboard? Currently I have german as default language and I would like to pull out the report in English

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S
3 years ago
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chetping.limEarly Contributor
asked in How To and Technical Support

score calculation

Hi, how is the score calculated for a question with a "skip" response. For eg 1  skip , 6 with answers. I assume only the 6 with answers are calculated as the average of 6 responses. Thanks

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J
2 years ago
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kmayEarly Contributor
asked in How To and Technical Support

Is there a way to pull a list of everyone who completed a survey?

In order to recognize folks that are contributing to feedback in a large change management project? I’m 99% sure there is not, but ultimately you can see if someone has taken a survey by seeing if it is still live in their account view.

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3 years ago
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kmayEarly Contributor
asked in How To and Technical Support

Branching or Conditional Questions

Is there a way to make questions conditional or branch them. For example, if someone answers Yes the next question they’ll get is #2, but if they answer No, they will skip to #4/

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4 months ago
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dina.moheebEarly Contributor
asked in How To and Technical Support

Results and Reports

Cannot see the results and reports of March 2020

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3 years ago
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Abby KimballEarly Contributor
asked in How To and Technical Support

Historical Data Tracking

If a manager sees that their results went down but they had moved teams and now have different results, is that based on their results the last time or the way the people that report to them now responded?

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j_weiner
9 months ago
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thomas.crismanEarly Contributor
asked in How To and Technical Support

Entering goals into the tool.

I didnt have enough of my team participate in the recent survey to get any results. Will i be able to enter any goals into the tool?

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3 years ago
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smahajan25Early Contributor
asked in How To and Technical Support

How can i filter comments based on comments sentiments ?

I’m looking for guidance/ tool functionality through which I could review comments falling under the 3 sentiment categories - Positive, Neutral & Negative. Currently, for each questions all comments are shown together, however as an organization we would like deep dive more on comments trailing between negative to neutral and go through each to understand the pulse and underlying focus areas. Request more clarity and steps to access this feature - ‘To filter comments by sentiment-  Positive, Neutral & Negative’

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2 years ago
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jacksonchouEarly Contributor
asked in How To and Technical Support

Can Glint perform hypothesis testing on different subgroup populations within the tool?

Is it possible to build a report that shows whether there is a statistical difference in our engagement/topic scores between different population groups? 

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3 years ago
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shontavia.hornsbyEarly Contributor
asked in How To and Technical Support

If I stop a pulse can I relaunch again

Our survey launched today, we noticed an error of leadership name and stopped the pulse so employees could not access the link.  Are we able to relaunch the survey once we correct the error?Please adviseThanks 

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2 years ago
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carrie.toalRenowned Contributor
asked in How To and Technical Support

Multiple Choice Report Export as a Spreadsheet

Can the multiple choice report be exported into a spreadsheet? I don’t seem to have the option to export as a spreadsheet in my list of report export options. If not, can this be added as a future enhancement? 

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3 years ago
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theresa.driverEarly Contributor
asked in How To and Technical Support

Exit Survey responses in Glint for terminated employees

Where can I find Exit Survey responses in Glint for terminated employees?

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R
3 years ago
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marisol.gamba-lEarly Contributor
asked in How To and Technical Support

i dont see the survey results of my team, i have a team of 18 people , but when i click, In only see the results of the last 2 surveys COvid and the one done last December. Can you send me the link to the survey of August for my team

i dont see the survey results of my team, i have a team of 18 people , but when i click, In only see the results of the last 2 surveys COvid and the one done last December.  Can you send me the link to the survey of August for my team

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1 year ago
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alan.chiEarly Contributor
asked in How To and Technical Support

View Report as another user

I’ve created and shared a custom report. I would now like to see what it looks like when another user opens up the link. How do I view a custom report as another user?If I use the “Login As”, I can view default reports as another user, but I can’t see custom reports built by me.

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3 years ago
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BonnieAEarly Contributor
asked in How To and Technical Support

Hi! Can I have a glint account to create a survey to send to customers? For customer feedback

Hi! Can I have a glint account to create a survey to send to customers? For customer feedback

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3 years ago
travis.dommert
travis.dommertEarly Contributor
asked in How To and Technical Support

Is the Manager included in his/her team results?

I recently had a manager ask if his responses were included in his results or his manager’s results.  I figured it was the latter, but wasn’t sure.  As well, are the CEO’s results included anywhere?  Thanks!

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3 years ago
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amy.huangEarly Contributor
posted in How To and Technical Support

Favorability rate vs score

why the favorable rate is 100% but the scores only have 81

5
j_weiner
1 year ago
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susanl.purdyEarly Contributor
asked in How To and Technical Support

favorabili scors.

I am trying to download the favorable, neutral and unfavorable scores by category.  I can see the scores by hovering over the bar, but have not been able to figure out how to download.  Is this possible?  If so, how do I do it? 

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2 years ago
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khang-yee_lohEarly Contributor
asked in How To and Technical Support

How to check which companies are we benchmarking against (for the global benchmark)?

How to check which companies are we benchmarking against (for the global benchmark)? 

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3 years ago
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sflowersEarly Contributor
asked in How To and Technical Support

Viewing Different Survey Results

Hello, I am only able to access the results from our September 2018 survey, but also need to see the results from our August 2019 survey. Please advise. Thank you,

2
S
3 years ago
S
ssallaskaRenowned Participant
asked in How To and Technical Support

Download comments by sentiment

Is it possible to download all comments to spreadsheet with the sentiment indicated? I see how to download them by question, but not by sentiment.

1
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3 years ago
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