How To and Technical Support

  • 364 Topics
  • 554 Replies

364 Topics

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sylda_roldanEarly Contributor
asked in How To and Technical Support

Company and My teams columns

I'm running an executive report for 4 departments that are tied with a business leader I support, when i downloaded  the reports in excel its showing me two columns. One titled Company and the other My teams. I'm assuming that the company refers to the whole corporation and then My teams refers to the 4 departments ID's I selected?  Is someone able to help me confirm my understanding 

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2 years ago
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valerie.haydenEarly Contributor
asked in How To and Technical Support

Downloading Option for Alerts

Curious if there is a way to download all of the alerts from a survey in one ppt?  I could not find this option on the site like I have for other reports.  Anyone find a solution for this

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1 year ago
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theresa.wintersEarly Contributor
asked in How To and Technical Support

Exporting to PP

I am trying to export reports to PowerPoint and it hangs on the 'Generating report' page indefinitely. Can anyone advise please.

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2 years ago
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holley.nicolRenowned Participant
asked in How To and Technical Support

Why is heat map not displaying female scores?

Hi there,I am looking to run a gender comparison on our engagement scores, as I have done with previous surveys, but this survey is only showing male results. Why is that?

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2 years ago
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jennifer.breakfieldEarly Contributor
asked in How To and Technical Support

Insufficient Data?

I have a few departments that have only 2 people in them. Both employees have filled the survey out, but the data does not reflect a completion rate. It states that the data is insufficient. I assume that this is going to be the same for all small department sizes. Is there a certain number that your department must be in order to aggregate data? 

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2 years ago
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chris.gibbinsEarly Contributor
asked in How To and Technical Support

Suppressed results

HiOne of my team's results are suppressed, why is this please?Chris Gibbins

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2 years ago
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gkurtzRenowned Participant
asked in How To and Technical Support

Link to Training - Not Working

Is there anyway to get a link to the manager platform training? We would love to include it in a manager access roll-out communication, unfortunately if you copy the link from that page and have someone try to follow it, it takes them to their default dashboard. Is there a link that will take them into the training rather than the default dashboard?

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2 years ago
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jan.willem.gunninkEarly Contributor
asked in How To and Technical Support

Access previous pulse(s) data/graphs

Who can tell me how i can enter a previous pulse and get the relevant data/graphs from it. Just like as it is the pulse that was just becoming availableThank you

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1 year ago
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audrey.kuahEarly Contributor
asked in How To and Technical Support

What does My Teams refer to?

What does My Teams refer to?Thank you

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2 years ago
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aj.prattEarly Contributor
asked in How To and Technical Support

Is there a way to have a survey reopened for an employee to make a correction/addition after they initially complete it but during the time period it is still open?

Is there a way to have a survey reopened for an employee to make a correction/addition after they initially complete it but during the time period it is still open?

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2 years ago
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akirbyRenowned Participant
asked in How To and Technical Support

Clearing Bookmarked Comments

Is there an easy way to clear all your bookmarked comments at once?

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10 months ago
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rosie.scannell4499Renowned Participant
asked in How To and Technical Support

Question library

Is there a way I can download the 2019 question library to an excel file?

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Courtney.Clements - Glint
1 year ago
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tracy.wongEarly Contributor
asked in How To and Technical Support

When I view the heat-map by manager hierarchy vs clicking into the specific manager listed, the colors change on what is considered strength/weakness. Why is this? The scores are the same.

When I take a screenshot of the manager hierarchy and then drill down by manager and take screenshots of the manager report, it doesn't look accurate at first glance due to the color changes

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2 years ago
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kaitlyn.taulbeeEarly Contributor
asked in How To and Technical Support

Exporting Comments

Hi!Is it possible to export comments? into excel We created a survey that asked team members to leave their contact information if they would be interested in partaking in a forum and I need to extrapolate that information.Thank you!

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2 years ago
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