How To and Technical Support

  • 410 Topics
  • 619 Replies

410 Topics

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samantha.barlowRenowned Contributor
asked in How To and Technical Support

Can we change the order of comments to most recent first?

A random question - is it possible to change the order in which comments are displayed in the Comments Report to show the most recent ones first? As far as I can tell they seem to be displayed in date order with the oldest comments first and I like to review the comments while surveys are live so I can bookmark any that are of interest/concern. But as we get thousands of comments to go through, it’s really frustrating  to keep scrolling through all the ones I’ve already read to find the most recent ones. Is there a setting where I can change this so I can easily see the most recent comments for each question?If not, could it be added to the enhancement list please to be able to change the default setting?

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1 year ago
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sam.halversonEarly Contributor
asked in How To and Technical Support

Manager Report Access

This is our first time using Glint Engagement Pulse Survey.  We are learning how to use tool most effectively.  Our survey is closed and I need to get my managers access to their reports.  They have the permissions - how do they access the tool?

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2 years ago
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krysti.bakerEarly Contributor
asked in How To and Technical Support

Launching a second survey

Hi there. Where is the training on how to launch our second survey if we are essentially copying our previous survey and adding one more question?

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2 years ago
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nikki.vossEarly Contributor
asked in How To and Technical Support

Can members of the HR team view action plans - if so how?

Can members of the HR team (or anyone else for that matter) view action plans that are entered into Glint?

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2 years ago
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mfabricoEarly Contributor
asked in How To and Technical Support

I do not have a request feedback option on my profile

I am attempting to request feedback from some of my colleagues, but do not even have the option to make that request/send out surveys. I’m not sure if this has to do with access or something else. Looking for a way to troubleshoot this issue. Thanks!

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2 years ago
Michele Madden
Michele MaddenEarly Helper
asked in How To and Technical Support

Taxonomy (survey) questions

Hello I am just trying to find the survey questions.  I may be searching incorrectly - finding lots of guides but not the survey questions we can review to select.

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2 years ago
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carmenpanzarRenowned Participant
asked in How To and Technical Support

template report

How can I create an organizational template report to add to the Reports list?

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2 years ago
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dante.rodriguezEarly Contributor
asked in How To and Technical Support

Exit Survey in Tablet

Hi. Good day. Sorry for my text. In Mexico we are using the Exit Survey and the associates are answer by tablet. The problem is when we use the tablet, the Exit Survey does not allow go ahead after the second question.We do not know if we need to use an specific app or what could be the problem. Do you know? Thank you so much.

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2 years ago
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ewaboxallEarly Contributor
asked in How To and Technical Support

Language variations

Where will I find a list of what languages are available for the Glint survey ?ThanksEwa

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2 years ago
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vanna.destEarly Contributor
asked in How To and Technical Support

Where can I access comments from responders?

Where can I access comments from responders?

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2 years ago
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mkhairyEarly Contributor
asked in How To and Technical Support

How to compare results vs the selected benchmark?

I have a presentation shortly to the leadership team and need to know how our scores compared to benchmarks, knowing that during the configuration stage I have selected the Global top 25%. It must be available to view and compare on the portal, but I don’t know how. Appreciate your help. 

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2 years ago
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cynthia.hodgesEarly Contributor
asked in How To and Technical Support

Missing user name

I can’t find a user that GLINT confirms they added.  Where should I look so I can assign their roles?

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2 years ago
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LICHARRELEarly Contributor
asked in How To and Technical Support

Explanation of data for recommended company

I would like to know if data of following items are presenting with a score of base 100 or as pourcentage?recommend company ; inclusion manager, contribution success, well being manager...Thanks  

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2 years ago
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corina.escobedo-joneEarly Contributor
asked in How To and Technical Support

how can I participate in the Amedisys pulse survey for june 2021 if one survey has not been assigned to me?

i click on the link for the Amedisys june pulse survey, it reports that i dont  have any survey assigned to me. i would like to know why are some employes excluded from the survey.  Can you help me to participate ? thanks 

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2 years ago
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fahima.raduanaEarly Contributor
asked in How To and Technical Support

Automatics Email Service

Hello,Is there a way I can create automatic emails with Onboarding and Exit survey reports that can go to the users of the reports directly each quarter?Best,Fahima

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2 years ago
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lynne.laquianEarly Contributor
asked in How To and Technical Support

Share reports to collaborate on analysis

Hi, my team is responsible for providing analysis on the survey results. We can share reports built with specific filter views, but only the author is able to view the filters and update the filters.  Is there a way to enable a select group of analysts to share reports so we have the same source of truth? The only workaround I can come up with so far is for each analyst to create identical reports using identical filters. Any other ideas?  This risks that if one analyst accidentally changes the filters, the team will not be in sync.

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2 years ago
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cynthia.dangEarly Contributor
posted in How To and Technical Support

Training materials

Do you have training materials on how to interpret reversed questions?

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2 years ago
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corrie.driebuschEarly Contributor
asked in How To and Technical Support

Unable to save/mark as complete

Hi there, I have completed the review but am unable to mark it as complete/save it. Can you please advise?

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2 years ago
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galeboe.modisapodiEarly Contributor
asked in How To and Technical Support

How do I capture focus areas actions for my line managers

How do I capture the  focus areas actions for my line managers?

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2 years ago
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fahima.raduanaEarly Contributor
asked in How To and Technical Support

Automated Quarterly Report Generation for HRBPs

Hello,Is there a way I can create automatic emails with Onboarding and Exit survey report so that  the users of the reports can receive the emails on a quarterly basis?Best,Fahima

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1 year ago
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karen.harmonEarly Contributor
asked in How To and Technical Support

How to save focus areas.

I've entered focus area and actions twice and it does not appear to be saved. How do I save once I complete.

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3 months ago
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Ameer AliEarly Contributor
asked in How To and Technical Support

How can i view heat map report which will show scores from at least five previous survey with the current one, at a go

Currently, when i view Heat Map report, under ‘Pulse Date’ sub section, i am able to see only the current and the last survey scores. Is it possible to increase the number of previous survey columns to get a quick comparison of the scores of all the previous surveys (at least five previous surveys, minimum). So that we could horizontally see the changes in scores of each question (either the question covered in the previous survey or not, doesn’t matter. Obviously a non repeated case would fetch no data) going from left to right to the oldest survey.

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2 years ago
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mark.pettegrewEarly Contributor
asked in How To and Technical Support

Adding Second Focus Area and Actions

How do I add a second focus area and actions?  I have one added, the second didn’t take when I first entered it, now I cannot see how to add another from the focus area section.

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2 years ago
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chughe20Early Contributor
asked in How To and Technical Support

How do I run a report to capture survey participation from my departments?

How do I run a report to capture survey participation from my departments?

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2 years ago
sophie.bennett
sophie.bennettRenowned Contributor
asked in How To and Technical Support

How do you create a key word comment cloud for a specific question?

Hi - how do you create a key word comment cloud for a specific question? I only seem to be able to do it with the Engagement questions included.thanksSophie

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sophie.bennett
2 years ago
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