How To and Technical Support
- 394 Topics
- 600 Replies
Not All Members of my team were given the opportunity to patricipate
Reviewing the data, it appears that one member of my team did not receive an invitation to participate in the survey. (I will be happy to provide the name of this person via a separate mail). As confirmation of this fact one can see that the stated number of participants for my team is 10 when in fact it should be 11.What recourse can be provided to this employee who has been excluded due to no fault of their own.
Hi - 7 out of 10 of my employees completed the February Employee Signals - above the threshold of 5 to see results. However, when I go to the Reports tab, and click on Comments, I’m told I don’t have enough respondents to see my team’s results. Is there a different response threshold to see comments?
How to check participation DURING an active Pulse survey?
I’m now on the last day to participate in our current Pulse survey. I’d like to see what my department’s current participation rate is so that I can “rally the troops” if it’s not what I expect. I’d like to see the progress of my sub-organizations to give them motivation against their peers to potentially increase participation. How do I see my personal org performance while the survey is still active?
Why can't my managers see our current results? It is showing last year's results when they login
When managers are logging in to see the results of our recent survey, which closed on 4/8, they are seeing last year's results. How can they see the current survey? Do I need to do anything as I didn't last year. PLEASE HELP! Thanks!!
360 rater email
Hi, I am setting up a 360 survey. The reminder email to raters is set to go out 6 days before the due date. However, for some reason, the rater email text that shows on the right panel says it will go out 14 days before the due date. Please see attached. Should I be concerned that the email will go out 14 days before the due date instead of 6?Thanks, Natalie
Are results retroactively adjusted for changes in team structure?
We have had some restructuring where teams have moved under a new manager. Our assumption is that the prior manager will continue to have that team’s historical results in their dashboard, and the new manager will have that team’s results going-forward. Is that true? If so, is there any way to include those historical results in the new team’s dashboard so that we can truly understand trends for the current team structures and compare “apples-to-apples”?
In my response rate I see the number of 8 respondents out of 13 but I am sure that 12 out of 13 filled in the survey. My department consists of office people and 5 logistics people who have their own team lead but are too small to have their own results. Those 5 people are included in my total but their scores are not included in my results. Can someone let me know how this can be corrected?
Is a reporting API on Glint's product roadmap?
Two limitations with Glint are the lack of reporting API for summary data to connect in our HR Data Warehouse and native integration into Slack (we use Slack over Teams at our organization). Exporting CSV files individually is not scalable with the our org size and the frequency at which we are using lifecycle (onboarding, pulse, exit). This creates an extensive amount of work to get the various views of data exported manually. We desire to centralize our summary/aggregate results data into our HR Data Mart, which is commonplace for most HR tech today. For Slack, it is a modern way to meet organizations where they are with internal communication tools (in addition to text) and would be an awesome as another channel beyond email. Are these items currently on the Glint product roadmap? Overall, I love the Glint product but these two major limitations from competitors such as Peakon Thank you!
Blueprint survey not avaible
My Personal account is suppose to have the blue print survey and I haven't received it by email and my boss tried to send it to me and still was still unable to get it and right on the blue print button on etk its still says I don't have one, who do I need to contact so I can get my survey done?
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