What is the Glint Team Effectiveness Program?

  • 19 October 2017
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Teams are the foundation for how most work gets done in modern organizations.

The Glint Team Effectiveness program builds on existing and new research on team dynamics and performance to deliver a simple, proven model of team effectiveness.

This program will help build higher-performing teams by empowering all team members with timely and relevant feedback and intelligent guidance based on Glint’s AI-for-HRTM technology.

Glint Team Effectiveness helps teams

  • increase shared trust and purpose,
  • better leverage each other’s strengths, and
  • identify areas that need to be improved for increased performance.

Glint Team Effectiveness includes a customizable 13-question diagnostic (2-item Index of Team Effectiveness + 11 drivers of Team Effectiveness) with a number of supplementary items your organization may choose instead of, or in addition. The survey also enables open-ended feedback from team members, with comment analytics provided by Glint’s Narrative IntelligenceTM natural language processing engine. The survey can be completed within 2-4 minutes.

Based on the specific dynamics of each team, Glint’s AI-for-HRTM technology recommends Focus Areas which include suggestions based on best practice action plan content that will help them grow together so every new project has better execution than before, and people enjoy working together to deliver on ambitious objectives that are meaningful to them.

Team Effectiveness can be administered as a recurring stand alone program, or through Glint’s Always-On Feedback channel, enabling teams to request and provide feedback whenever they want.

By creating a team dynamic where people are authentic, are comfortable to speak up and take risks together, collaborate and communicate effectively, keep their commitments to each other, leverage each other's strengths, and grow together, Team Effectiveness is the catalyst for exploration, positive change, and achieving results.

 

Best practices: Pulse, debrief, and then pulse again

We recommend that a Team Effectiveness Pulse be administered as a recurring stand alone program, or through Glint’s Always-On feedback channel, enabling teams to request and provide feedback when they want.

  • For a permanent team (all reporting to the same manager), we recommend pulsing the team as soon as is reasonable.
  • Communications to teams should include guidance on what team to consider when answering the questions (for example, “Consider the team you work with who all report to the same immediate manager.”; OR “Consider the team one level up from your immediate manager’s team when responding to the questions.”).
  • The survey will take team members about 2-4 minutes each to complete.
  • After administration, we recommend reviewing the results (about 10-15 minutes), holding a one-hour team meeting to discuss the results, and choosing 1-2 specific actions the team commits to taking.
  • We recommend repeating the Pulse again in 30-60 days to check on progress made and adjust actions as appropriate/needed.

 


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