@jennifer.n.pinzon, I would imagine that once you start providing response rate reports to executives, it becomes difficult, if not impossible, to go back. That is the situation we are in today. We have historically provided response rates to our executives and now our team is forced to manually report on something that could be simply enabled as a self-service option. What if live response rate data could be visible at a much higher threshold? For example, if you have 10, 20 or even 50+ people under you in the hierarchy you can see the response rate and if you have less, it is suppressed. Honestly, it is more important for us to provide this information to our executives than it is the average manager. Our executives encourage participation with personalized communications, sharing their support and commitment to help associates prioritize their time and let their voices be heard.
Thanks @elooy!
Thanks @bcolver !
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