Hello- In order for you to see results from previous survey cycle please follow the instructions down below:1. Login in your dashboard2. Click on 'Reports'3. If you have access to multiple survey programs, please ensure the survey program you are wanting to review results for is highlighted blue on the left side of your screen. 4. Choose a report, for example 'Executive Summary'5. Click on the Filter Bar at the top of the report (underneath your initials on the top right hand corner)6. On left hand side you can see a blue box with a rocket and slightly to the right you will see the latest cycle7. Click on cycle name8. It will pop up a drop down below to see, and select, the previous cycleIf you have further questions, please reach out to Support at: support@glintinc.com
Hello- There are two things to keep in mind when looking into your reports. Glint reports on 2 scores. The main score is the average score - which is where each scale point is converted to be out of 100 - as the following:1- 02- 253- 504- 755 - 100The second score we report on is the favorability score, this is the % score you are looking at, it is the distribution of responses that make up the overall average score. This distribution is made up of the percentage of people who responded favorably to a question (blue), neutral (grey), or unfavorable (red). On a 5 point rating scale, ratings 4 & 5 are favorable, 3's are neutral, and 1 & 2 are unfavorable. This is why even though you might have 100% favorable you could still get an actual score under 100 since both 4 and 5 are considered favorable. Here are some great articles with further insight:https://community.glintinc.com/documentation-28/scores-calculation-overview-1416https://community.glintinc.com/people-science-library-2
Hello Ryan - Please note surveys have confidentiality thresholds that must be met before results can be displayed. Please reach out to support@glintinc.com directly with your company email address and employee ID as this will help our team to investigate your account permissions further.We look forward to hearing from you!
Please make sure the corresponding cycle number is selected to make sure it is included in the survey cycle. You will want to make sure all 40 questions have the cycle number selected which can be confirmed by the gray circle to the right of the question text. In the example below, this question is currently included for cycles 1 and 3 but it is not included for cycles 2 and 4: You can learn more in this video (around the 1:10 mark): Program Setup: Question (vidyard.com) If you have further questions, please reach out to our Support Team directly at support@glintinc.com.
Hello Ryan - Please note surveys do have response thresholds that must be met before results can be displayed. Please reach out to support@glintinc.com directly with your company email address and employee ID as this will help our team to investigate your account permissions further.We look forward to hearing from you!
Hello - We are sorry to hear of this issue. Please reach out to support@glintinc.com directly with your company email address and employee ID as this will help our team to investigate your account permissions further.We look forward to hearing from you!
Hello Jason- We are sorry to hear of this issue. Please reach out to support@glintinc.com directly with your company email address and employee ID as this will help our team to investigate your account permissions further.Thanks!
Hello @bekah.anderson - When using the default time period:The latest data point on the Trend Graph will be any surveys received from the past 90 days. The next point will be the 90 days before the first data point (180 days - 91 days before today). The next will be 90 days before the second data point (270 days - 181 days before today), and so on. The date that is displayed when you hover over data points will be Day 1 of that range, meaning that the most recent data point will have a date of 90 days before today's date (the date which is being studied). This date is not capped by the actual survey launch date, so a date from earlier than the survey launch date can be displayed on one of these data points. You can learn more about ELC dashboard results here: Employee Lifecycle survey (ELC) - Understanding the Trend Graph | Glint Community (glintinc.com)
Hello @tsampson - If you have questions about your comments report, you will want to reach out to support@glintinc.com. Accessing and filtering your comments report relates directly to your user role permissions. Our Support Team will be able to help dive deeper into your access permissions.
Hello @chughe20 - When you login, the main dashboard page will show the scores for all teams/areas you have access to view. If you would like to view a report for a specific department, you can navigate to the ‘Reports’ tab and select a report. Once in a report, you should see the filtering bar; this is where you filter down to a specific department, location, or any area you have access to view. Here is what you should see if you have access to filter:
Hello @rumjhum.agrawal - This change could have been due to updates your internal team made. If you login today, you should be able to access results again for Team Perspectives. If you continue to have issues, please reach out to the support team directly: support@glintinc.com
Hello Karen! Once a Focus Area has been selected and input or comments have been entered, you will need to click on the blue 'Create Focus Area' button that shows at the right hand side at the top of the page: If you close out or click the back button in your browser, it will not save the Focus Area information. Can you please see if selecting this button saves your information?
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