Troubleshooting guide for Glint Survey Takers

  • 17 June 2020
  • 0 replies

Userlevel 7

If you are having any issues accessing your survey from the link your organization provided, here are a few simple steps that may help:


1) Close and reopen your browser, then try accessing the survey again.


2) Try accessing the survey from a different browser. Browsers that Glint supports include:

  • Google Chrome (preferred)

  • Mozilla Firefox

  • Microsoft Edge

  • Safari

To try a new browser, click on “Get Started” within the email you received and select “Copy Link”. Then open a different browser and paste this link in the address bar.


3) You can also take the survey from a mobile device. Glint supports both iOS (Safari) and Android (Chrome).


If these simple tips do not resolve the issue, please reach out to and we will be happy to help!

0 replies

Be the first to reply!