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% of negative comments per item

  • March 26, 2021
  • 3 replies
  • 168 views

Hello,

Is there a quick and easy way to compare the % of negative comments across all survey items?

thank you,

Mathilde

Best answer by brian.sniokaitis

Within the comment report, you could also select the table view of the “comment questions” section. This would give you your list of questions and you’d have to mouse over each of the sentiment graphs to see the percentage negative. 

3 replies

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  • Renowned Contributor
  • 61 replies
  • March 29, 2021

Hi @mathilde.fouque,

You can download/export the report into a spreadsheet to see the sentiment for the survey items side-by-side. It won’t show percentages, but you’ll have all of the numbers. If you haven’t done this before, you may find this article helpful.

If you prefer to stay within the platform, you will need to click on a particular survey item to bring out the comment slider and then click “View Comment Report” to see the results for that survey item. You’ll have to repeat this for the different survey items.

Kind regards,

Ellen


brian.sniokaitis
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  • Shining Contributor
  • 123 replies
  • Answer
  • March 30, 2021

Within the comment report, you could also select the table view of the “comment questions” section. This would give you your list of questions and you’d have to mouse over each of the sentiment graphs to see the percentage negative. 


  • Author
  • Renowned Participant
  • 5 replies
  • March 30, 2021

Thank you so much Brian, I think that is the quickest way indeed.

Mathilde