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% of negative comments per item

  • 26 March 2021
  • 3 replies
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Hello,

Is there a quick and easy way to compare the % of negative comments across all survey items?

thank you,

Mathilde

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Best answer by brian.sniokaitis 30 March 2021, 16:00

Within the comment report, you could also select the table view of the “comment questions” section. This would give you your list of questions and you’d have to mouse over each of the sentiment graphs to see the percentage negative. 

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Hi @mathilde.fouque,

You can download/export the report into a spreadsheet to see the sentiment for the survey items side-by-side. It won’t show percentages, but you’ll have all of the numbers. If you haven’t done this before, you may find this article helpful.

If you prefer to stay within the platform, you will need to click on a particular survey item to bring out the comment slider and then click “View Comment Report” to see the results for that survey item. You’ll have to repeat this for the different survey items.

Kind regards,

Ellen

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Within the comment report, you could also select the table view of the “comment questions” section. This would give you your list of questions and you’d have to mouse over each of the sentiment graphs to see the percentage negative. 

Thank you so much Brian, I think that is the quickest way indeed.

Mathilde

 

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