How To and Technical Support

  • 491 Topics
  • 694 Replies

491 Topics

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Nikhil JadhavEarly Contributor
asked in How To and Technical Support

All Managers report

I would like to see a report, may be in excel, which can tell me driver wise scores for all managers across organization on one page or one sheet, how can I generate such report?

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5 months ago
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Bala ParanjothiEarly Contributor
asked in How To and Technical Support

Could not find Voice & LES results into My HR Portal

I did find the Day 1 my LES & Voice results into my HR Portal.,,But the 2nd Day onwards i could not find the link into My HR portal and also in the Dash Board.Please help me to find the link and to extract my LES & Voice results summary. ThanksBala

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5 months ago
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nadejda.poleacovEarly Contributor
asked in How To and Technical Support

logic that defines respondents criteria in team size reports

Hi team, When I’m looking at the results for bigger team sizes vs number of respondents. The respondents for bigger team sizes let’s say 21-30…. are these teams reporting directly to these respondents or maybe this team size includes smaller teams reporting to managers who report to those respondents? Thank you,Nadia

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5 months ago
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twatsonEarly Contributor
asked in How To and Technical Support

HELP! How do I create a survey?

Hi,I want to create a new survey. Please can someone tell me what steps I need to take in the platform. Please don’t send me a video link 😀 unless it clearly shows the steps. ThanksTiffany

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5 months ago
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mouli.mitraEarly Contributor
asked in How To and Technical Support

How do I view my Direct Line Manager Voice result when I am a Manager of Managers?

How do I view my Direct Line Manager Voice result when I am a Manager of Managers?

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5 months ago
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agmensingerRenowned Participant
asked in How To and Technical Support

Exporting PPT question

I have noticed that when you export a report that there are times when a section (for example a Heat map) will bleed to the next page or slide and sometimes it does not.  Is there anyway to change the setting where it can be on one page regardless of the size/ number or rows or columns?

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5 months ago
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anniewongEarly Contributor
asked in How To and Technical Support

How to download the survey that I submitted earlier?

How do I download the survey report that I submitted earlier?

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5 months ago
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MSAEarly Contributor
asked in How To and Technical Support

Score Recast

If an employee leaves the company is there a way to get a recast look at my survey results? When seeing comparative data in future years will that former employee be included?

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5 months ago
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cristina.t.mignosaEarly Contributor
asked in How To and Technical Support

Glint Survey Comments

how do I see the comments from our glint survey?

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5 months ago
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nolli2025Early Contributor
asked in How To and Technical Support

Filter for direct reports instead of entire team rolled up

Is there a way to see only the score and results from my direct reports instead of the entire team? As a Manager the Supervisor’s direct reports are calculated into Manager results. I have a need to see only the results from my direct reports (Supervisors) and for it not to include the entire team.  Thanks for your help.

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4 months ago
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lauren.holeEarly Participant
asked in How To and Technical Support

Exit survey receivers list

There is a discrepancy between the number of leavers we have within the organisation and the number receiving the survey that I need to investigate, Even with out internal reports filtered to the people that should receive the survey, there is a large variation. Is there a way to pull a report of all of the employees that have been sent the survey so we can cross-reference with our leavers list and uncover the reason for the variance?

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4 months ago
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scott.bentEarly Contributor
asked in How To and Technical Support

My Leader Assessment Report:

I was reviewing my Leader Assessment Report in GLINT.  When I selected one of the selections (Collaboration) the Leadership Assessment disappeared.  I no longer have this as one of my selections as seen in the snapshot above.

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4 months ago
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ajaysinglaNew Member
asked in How To and Technical Support

How i can view my past poll results.

How i can view my past poll results.

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4 months ago
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christinaabneyEarly Contributor
asked in How To and Technical Support

how do I filter my comments out by department

how do I filter my comments out by department

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4 months ago
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karthik.sasidharanEarly Contributor
asked in How To and Technical Support

Unable to view results due to few reportees.

I have only 3 people reporting to me and due to that i fall under some threshold for viewing the results. How can this be changed?

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4 months ago
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rafael.mathiasEarly Contributor
posted in How To and Technical Support

Baseload

I am having difficulty loading an employee database. An error is always displayed that the file needs to be in CSV, but the file is already saved in a CSV model.What should I do?

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4 months ago
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lchristmasEarly Contributor
asked in How To and Technical Support

File Upload Error

Team - An employee of ours keeps coming over as inactive on the vile feed and we’re getting the below error message, can you please assist. Thank you, Lauren  From: Rubicon (Glint Auto-upload) <no-reply@mail.us1.glintinc.com>Sent: Tuesday, December 12, 2023 10:22To: Lewis, George <glewis@iqt.org>Subject: Load succeeded.[iqt-glint.csv, Tue Dec 12 07:11:28 PST 2023] Rubicon automated file upload SUCCEEDED for the following file: Client UUID iqt File name iqt-glint.csv File time Tue Dec 12 07:11:28 PST 2023 Instance uuid c34c04ba-7647-4bbc-8468-96cc40f6fc1b The following lines were skipped due to errors.Summary of line-level errors:There are 1 line-level errors. Error Type Line Number(s) Error Description DUPLICATED_EMAIL 189 The Email ewarner@iqt.org in the user file, is already assigned to a different user in your Glint People Database. Compare the employees in your user file

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4 months ago
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jneofotiEarly Contributor
asked in How To and Technical Support

Dashbaoard issues.

Hello my name is Jason Neofotistos, I work at Waste Management and when I login to Glint I should see on my dashboard the responses from the recent survey that my company held and I can not se it or my dashboard. Please help.Hello my name is Jason Neofotistos, I work at Waste Management and when I login to Glint I should see on my dashboard the responses from the recent survey that my company held and I can not se it or my dashboard. Please help.

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3 months ago
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manuela.puritaniEarly Participant
asked in How To and Technical Support

is there a maximum number of questions?

I have set up a survey template for the end of year engagement surbvey which contains approx 40 questions. When I launched the survey it only picked up 14 questions. Why is this?

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3 months ago
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ryan.mcginleyEarly Contributor
asked in How To and Technical Support

Glint Survey Results

I cannot see the results of my 5 direct reports and over 300 indirect reports. 

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3 months ago
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ryan.mcginleyEarly Contributor
posted in How To and Technical Support

Cannot See Glint Survey Results

Cannot see my 5 direct reports and over 300 indirect reports.  

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3 months ago
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2627470Early Contributor
posted in How To and Technical Support

Manager access to results

I don’t have access tu survey results as a store manager.

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3 months ago
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apurvajainEarly Contributor
asked in How To and Technical Support

The math behind numbers

Can you please share how you convert raw numbers into a final score? So for example, if on a question your favorability is 89%, nuetral is 11% and unfavorability is 0% - how would you convert that to a final score? 

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3 months ago
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randy.williamsNew Member
asked in How To and Technical Support

Historical surveys not showing in the dashboard during an open survey

Hello, On the Dashboard I currently can not see my previous survey results nor can I see the results for my people leaders. Our company is currently in a survey window and it seems because we are in a survey window I can not see any historical activity. I need this information as I am in the process of writing reviews. The question is--how can I access historical reports when the company is in a current survey window. Thanks, Randy

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2 months ago
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tina.serviceEarly Contributor
asked in How To and Technical Support

How can I check to see if a team member did not survey?

My completed results show that all 6 of my team members took the survey however, one member has not been at work for the last 6 months and tells me that she did not receive the email to take the survey?  

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28 days ago
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