Question

Does the sentiment analysis work for non-English comments?

  • 21 April 2022
  • 4 replies
  • 81 views

Does the sentiment analysis work for non-English comments? Especially, simplified Chinese. If it does not handle Simplified Chinese, then how are the comments categorized?


4 replies

@abloesch Thanks for reaching out.  The answer is yes - be sure to check that any language you are looking for is enabled in General Settings, the Comment Analytics Language section.

 

How to find this General Settings in the Glint system? 

@phoebe.fu  do you see the image above?

Judy

No, I can’t find this function in the system. Is this in reporting function? Would you please share the screenshot in the system so that I could locate the function button?

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