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492 Topics

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kakukEarly Contributor
asked in How To and Technical Support

comlleted survey

Can I, as a employee, edit the completed survey? 

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1 year ago
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ross.denbowEarly Contributor
asked in How To and Technical Support

Tech Support ticket

Placed a Tech Support ticket 332731 with no response/update yet. How are we able to escalate a ticket for action to be taken? Thank you,Ross

2
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1 year ago
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ben.hutchingsEarly Contributor
asked in How To and Technical Support

As an admin, how do I view my managers team results?

So I am the admin for my company and i sit within our People Team. When I look at a report/ dashboard view I cannot see my CPO in the team summary nor can I log-in as her to view results. Is this intentional to prevent access?

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2 years ago
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claire.langRenowned Participant
asked in How To and Technical Support

Differences in report filters

I used the manager hierarchy filter under reports to pull a manager’s results.  I believe I selected her direct reports and their teams.  The report shows 9 responses (9 out of 10) and a score of 75 (-5 from last survey).  I then used the reports to manager ID filter and see 8 (8 of 9) responses and a score of 72(-18)Will you explain what each of these report pulls and how I see such a discrepancy in the results. I am guessing the manager is NOT included in the  reports to manager ID report. 

2
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1 year ago
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vipin.shyamRenowned Participant
asked in How To and Technical Support

Score for sub populations not adding up / not tallying / not matching

Hi,I have a scenario like this - 100 people with say an average score of 53. Let’s say I slice this 100 people to find out the number of managers and their score, I get 10 managers with an average score of 58 and the non managers are 90 with an average score of 53.The averages of 53 and 58 is 55.5 ( rounded off to 56 ) Now the difference is a delta of 3 between the full population & the average of the subpopulations ( 53 vs 56 ). The above scenario is something I see when I analyze the recent engagement survey. Could some one explain why the average scores of the sub populations do not match the average score of the full population ? 

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1 year ago
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mfarnoRenowned Participant
asked in How To and Technical Support

Are a manager's survey responses included in their dashboard?

Sort of a wonky question, but we have heard this from a few leaders. 

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1 year ago
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leigh.frazier2Early Contributor
asked in How To and Technical Support

Goals

I am trying to enter my goals from MAY 2022 Glint Pulse.  The topic chosen was communication. That had been a goal in May 2021 so all of the old action items show up.  Also, when I choose communication - it only gives the option to edit not to choose it.  Then when I select edit - the old 2021 information is attached to that topic.  I had even previously marked that goal as complete.  Is there a way to start fresh? 

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1 year ago
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chantal.vandewalleRenowned Participant
asked in How To and Technical Support

Manager access when new in role or changing teams

Hi, whenever we have managers new to the role or leading a new team, is there any action that needs to be taken by the Admin with regards to their access ? i.e.for the newly hired manager :- does the access need to be set up in the platform (or does that happen automatically)- does this manager have access to his current team’s previous survey resultsand for the manager taking the lead for a new team:- is the tool automatically updating their access or does the Admin need to make the changes?- do they keep or lose the access to the results of their previous team(s)?Is there a document or other asset with further info on the above?Thank you!

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1 year ago
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karl.pilchEarly Contributor
asked in How To and Technical Support

Box Plot/Scatterplot

I would like to know more about the statistics of the score. Especially in small teams a single outlier can significantly influence the result on the overall score. Is there a chance to get a scatterplot or boxplot on of the single questions/scores?Thank you.

2
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1 year ago
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shannon_m_delgadoEarly Contributor
asked in How To and Technical Support

My Survey Results

I had five respondents but do not see my direct team’s survey numbers. I do see their teams’ scores, based on their direct reports. 

2
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1 year ago
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brandon.smithEarly Contributor
asked in How To and Technical Support

Updating a language after a pulse is launched

After launching a recent pulse survey, it was discovered that a handful of employees were not assigned the proper language code and therefore they received their pulses in our system default language “english”.  Is there anyway to update the impacted employees language code and have the update reflect in their existing pulses?  Has anyone else encountered this challenge?  Thanks in advance!

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1 year ago
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bekah.andersonEarly Contributor
asked in How To and Technical Support

Manager Report Roll Up Hierarchy and Directs

What is the difference between the Roll-up Hierarchy and Directs file when downloading the manager report results in spreadsheet format? I am trying to understand what the main difference is between the data displayed in the Roll-up Hierarchy Report versus the Directs report when downloading files from the manager report. 

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1 year ago
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benedict.limEarly Contributor
asked in How To and Technical Support

What would be the minimum subjects per group for 360 results to be released?

Hi, I am interested to run a 360 for a group. May i ask if there is a minimum number of subjects per group for the results to be released?

2
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1 year ago
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shahed_alRenowned Participant
asked in How To and Technical Support

Moving/organizing 360 cycles

Hi, I would like to know if it’s possible to consolidate 2-3 360 programs into one program? or if we can move a completed cycle to another program? 

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2 months ago
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natalie.wolfsonEarly Contributor
asked in How To and Technical Support

Getting suppressed data

Hello, One of my internal customers is asking for her 360 survey data. While she can see her manager’s feedback (this is the only rater category where she met the threshold for confidentiality) she wants to see the rest. I explained to her that that data is suppressed and even I can’t see it, as an administrator. However, she is asking me to submit this request to Glint. Is there any way for her to get data from the other rater categories - even just open-ended feedback?  Thanks, Natalie

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1 year ago
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thnEarly Contributor
asked in How To and Technical Support

Super user access to all managers actionplans

HiIs it possible for HRBP super users to access all managers actionplans?/Trine

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1 year ago
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jamilsioufiRenowned Participant
asked in How To and Technical Support

Attribute Length

I got this error: Non-Required fields userAttribute11 are longer than 64 characters.How do I find out which column is the userAttribute11 ?! :) Thanks.

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1 year ago
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michelle.bencomoEarly Contributor
asked in How To and Technical Support

"invalid manager hierarchy detected"

When trying to view a manager’s rollup, I’m seeing an error of: "invalid manager hierarchy detected". But the employee has a manager listed and the manager ID matches the employee ID of the manager.This is effecting an entire department’s ability to track progress and eventually view results.How do I correct this in an active survey?I have an email to support, but haven’t received a response.

2
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1 year ago
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pbathfieldRenowned Participant
asked in How To and Technical Support

Alert Summary

Where can I access the Alert Summary?

2
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2 years ago
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GeraldedEarly Contributor
asked in How To and Technical Support

Adding an Administrator to the platform

I would like to add my Payroll Manager as an administrator to the system as they might become involved in the SFTP uploads in the future.  how do I give them access?Geraldene

2
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2 years ago
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ian.cliffordEarly Contributor
asked in How To and Technical Support

Variance/ Standard deviation within survey scores

Can Glint provide standard-deviation within a particular survey question score/ overall score?  The standard deviation would help determine the extent to which a group are answering questions consistently. E.g. Given two groups of 100 people, both with a mean of 60 but a standard deviation of 10 vs 20, this would give insight that the average difference from the mean is small in group 1 and large in group 2 indicating consistency of opinion in group 1 and a wide variety of opinion in group 2. Currently, it seems, there is no way to get this insight in Glint except by breaking the groups out into smaller groups.Thanks

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11 months ago
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amandawfolwerEarly Contributor
asked in How To and Technical Support

Dataset

The data I can see if not for my team but a larger data set.  Can someone correct?

2
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2 years ago
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bill.brittEarly Contributor
asked in How To and Technical Support

not enough respondents

Received the following message:  “you don't have enough respondents to see your team's results, but you can view a summary of your broader team's results.”  I do not get an option anywhere to do that.  How can we look at something to know our feedback was actually collated in a way that someone, at some level in our organization can actually use it?

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1 year ago
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eryn.reigEarly Contributor
asked in How To and Technical Support

How to create a QR code that links to engagement survey ?

We would like to provide a QR code to our employees as part of our monthly call to encourage completion for our engagement survey ?Can anyone provide instructions??Many thanks,Eryn

2
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1 year ago
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tamaleEarly Contributor
asked in How To and Technical Support

How can I use WOB as HRBP to see Employee signals results?

The results should be available to HRBPs as of March 28. I cannot access it - I can log in as a selected leader, but this is what I get. 

2
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2 years ago
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